On-Call Technical Support and Rapid Response Service

The contract titled On-Call Technical Support and Rapid Response Service is a small business set-aside subcontract under the NAICS code 811212, issued by the National Institutes of Health Office of Laboratory Animal Welfare under the Department of Health and Human Services. It requires immediate technical response to critical equipment failures in specialized laboratory instruments, encompassing diagnostic evaluations, emergency repairs, and full system recovery to minimize downtime and ensure uninterrupted research operations. Performance is required at a facility in Bethesda, Maryland, with a zip code of 20892, and the opportunity is exclusively available to small businesses as defined by the SBA’s Total Small Business Set-Aside provisions. Responses must be submitted by August 3, 2026, at 1:00 PM, following a posting date of July 24, 2026. The contract emphasizes rapid intervention capabilities to maintain the operational integrity of high-value scientific equipment, with an expectation of prompt, on-site or remote support depending on the urgency and nature of the failure. While no point of contact is listed, the solicitation is accessible through the SAM.gov portal, and all work must comply with federal contracting standards applicable to small business subcontractors within the health and research support sector.