On-Site Technical Support and Emergency Call-Out Services

The contract requires the provision of 24/7 on-site technical support for emergency elevator outages, entrapments, and system failures at the U.S. Embassy Chancery in Lusaka, Zambia. Service providers must respond immediately to incidents with rapid diagnostics and restoration capabilities to ensure safe and continuous elevator operation. The scope demands constant readiness to address critical failures that impact embassy operations and personnel safety, with an expectation of minimal downtime and compliance with stringent security and operational standards mandated by the U.S. Department of State. The position is classified as a subcontract under NAICS code 811310 for building equipment repair and maintenance. Bids are due by July 2, 2026 at 2:00 PM, and the opportunity is posted as of June 18, 2026. The place of performance is specifically located at the embassy in Lusaka with a postal code of 10101, and while no funding or set-aside details are specified, the contract necessitates a contractor capable of maintaining a permanent or highly responsive on-site presence. All service activities must align with U.S. government protocols and be performed in a context that prioritizes diplomatic operations and personnel security.