This Government Contract opportunity from Department Of Defense was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
On-Site Technical Support and Help Desk Services
Contract Overview
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AI Contract Overview
This contract entails providing Tier 1 and Tier 2 on-site technical support and help desk services for Lenel security systems, focusing on user assistance, access card provisioning, lockout resolution, and system diagnostics. The services are required to be available 24/7, ensuring continuous operational support with adherence to established service level agreements. The contract is a subcontract opportunity posted by the Department of Defense through the Navsup Flt Logistics Center located in Norfolk, Virginia, with a focus on maintaining the integrity and functionality of security access systems. The solicitation was posted on May 1, 2026, with responses due by May 11, 2026. The work will take place on-site in Norfolk, specifically servicing the Lenel systems utilized by the Department of Defense. The contract falls under the NAICS code 541512, which pertains to computer systems design services, highlighting its technical and specialized nature. This role is critical for ensuring seamless security operations and prompt technical issue resolution within the Department of Defense environment.
General Info
Agency
NAICS
Place of Performance
Norfolk, VA, 23511, USASet-Aside
Documents
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Timeline
Submission Closed
