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Ongoing Technical Support and Maintenance

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Ongoing Technical Support and Maintenance supports prime contractors working on projects for the Alaska State Commission for Human Rights under the Office of the Governor. Based in Anchorage, the contract focuses on ensuring technical stability and security through the delivery of routine patches, stability updates, bug fixes, and helpdesk troubleshooting. The service provider is responsible for maintaining system security in strict accordance with FBI CJIS standards and providing remote support to resolve critical outages. Key deliverables include the maintenance of consistent system uptime and the provision of detailed security patch logs to ensure compliance and operational reliability.

General Info

Technical support and maintenance for Alaska State Commission for Human Rights, ensuring CJIS compliance.

Agency

State of Alaska → Office of the Governor

NAICS

541519 - Other Computer Related Services

Place of Performance

Anchorage, AK, USA

Set-Aside

NONE

Documents

This scope was carved out of 260000299.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IRFP 260000299 Case Management Software System

AI Contract Breakdown

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Timeline

PostedJan 23

subcontract

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Organization & Contact Information

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AgencyState of Alaska → Office of the Governor

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Alaska → Office of the Governor

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical stability and security for prime contractors on Alaska State Commission for Human Rights projects. Performs routine patches, security updates, stability updates, bug fixes, and helpdesk troubleshooting. Maintains system security per FBI CJIS standards and provides remote support for critical outages. Delivers maintained system uptime and security patch logs.

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