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This Government Contract opportunity from New Hampshire was posted on August 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Onsite Technical Support Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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Solicitation # 2026-093
The New Hampshire Department of Environmental Services and the Department of Information Technology are seeking a vendor to implement a modern Laboratory Information Management Services platform to replace an obsolete Microsoft Access login database at the Jody Connor Limnology Center. This firm fixed price contract aims to modernize the tracking and management of physical, chemical, and biological water quality samples, ensuring an automated data flow into the Oracle-based Environmental Monitoring Database. The selected solution must be an industry standard LIMS capable of documenting sample receipt, analysis, quality control, and finalization, while maintaining compatibility with Zebra ZD220 TTLabel printers for automated label and chain-of-custody form generation. The contract term begins upon the effective date and continues through March 31, 2032, with a sole option for the state to extend for an additional five years. Award selection is based on a maximum of 110 points, prioritizing technical, service, and project management experience and staffing qualifications over price. Vendors must pass an initial cybersecurity screening and comply with NIST SP 800-171, 800-53, and 800-63 standards. Key deliverables include a fully operational production environment, data conversion software, and comprehensive documentation, including work, deployment, and business continuity plans. Payment is structured such that ten percent of the price for each deliverable, excluding software licenses, is withheld until the warranty period concludes.
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Solicitation # WMATA-0000010941
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AI Contract Overview

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The Department of Transportation for New Hampshire is seeking a subcontractor to provide onsite technical support services for HP Pagewide printers. The scope of work includes providing skilled field technicians to perform onsite repairs, preventative maintenance, and general technical support, which encompasses travel and response to specific service requests. This opportunity is categorized under NAICS code 541512. The solicitation was posted on August 12, 2026, and the deadline for responses is August 26, 2026. Interested parties can find further details through the provided procurement link.

General Info

New Hampshire DOT seeks subcontractor for onsite HP Pagewide printer technical support services.

Agency

New Hampshire → Department Of Transportation

NAICS

541512 - Computer Systems Design Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of DOT 2027-02.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Full-Service Maintenance & Parts Agreement for HP 5100XL Wide Format Printer & Scanner(s)

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNew Hampshire → Department Of Transportation
ContactsNo contacts available
OfficeN/A
Organization / AgencyNew Hampshire → Department Of Transportation
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide skilled field technicians for onsite repairs, preventative maintenance, and technical support of HP Pagewide printers, including travel and response to service requests.

More opportunities from New Hampshire → Department Of Transportation

Same awarding agency

NAICS: 561621
SLED
RFP DOT Managed Security Service Provider (MSSP) #2025-067
Solicitation # 2025-067
The New Hampshire Department of Transportation (NHDOT) is seeking a Managed Security Service Provider (MSSP) under RFP #2025-067 to provide comprehensive cybersecurity monitoring and field network support for its Transportation Systems Management and Operations (TSMO) Bureau and Transportation Management Center (TMC). The selected vendor will protect critical Intelligent Transportation Systems (ITS) infrastructure, including traffic signals and Smart Work Zones, by delivering 24/7/365 real-time threat detection, vulnerability assessments, and incident response. This effort supplements the existing NHDoIT team to ensure operational resilience and compliance with state and federal standards, specifically NIST 800-171 and 800-53. The contract is structured as a Not to Exceed agreement with a performance period spanning five years. Key requirements include the provision of specialized field technician support equipment for network diagnostics and the adherence to strict Service Level Agreements (SLAs) regarding incident response categories and system availability. Award selection is based on a 500-point scoring system combining technical and price proposals, rather than a low-bid process, with a minimum technical threshold of 50 points required for price consideration. Proposals are due by November 5, 2026, and must be submitted in separate technical and price volumes.
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NAICS: 493110
SLED
Transponder Fulfillment & LogisticsThis subcontract for the New Hampshire Department of Transportation focuses on the fulfillment and logistics of E-ZPass transponders for prime contractors working on NHDOT projects. The selected provider is responsible for managing the entire lifecycle of the transponders, including inventory management, packaging, and the final shipping and delivery to end-users. To ensure operational efficiency, the contractor must utilize specialized fulfillment center software and logistics systems to maintain strict accuracy and delivery timeline standards. This opportunity is categorized under NAICS code 493110, with a response deadline set for January 15, 2027.
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DEADLINE

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NAICS: 541611
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Image Review & Enforcement ServicesThe Image Review and Enforcement Services subcontract supports New Hampshire Department of Transportation E-ZPass projects by providing manual image review of toll transactions and processing unpaid tolls for prime contractors. The scope of work involves identifying toll evasion through image review software, processing enforcement notices, and utilizing skip tracing databases to locate individuals with outdated contact information. The contractor is responsible for delivering validated toll transactions and processed enforcement notices while adhering to strict quality assurance and accuracy standards. This opportunity falls under NAICS code 541611, with a response deadline of January 15, 2027.
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16 days ago

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NAICS: 561110
SLED
Financial Processing & Lockbox OperationsThis subcontract for the New Hampshire Department of Transportation focuses on financial processing and lockbox operations for E-ZPass projects. The selected provider will be responsible for processing payments and managing critical financial documents, including the General Ledger, Trial Balance, Balance Sheet, and Income Statements, while ensuring all subsidiary ledgers are properly reconciled. The role requires the use of specialized financial reporting software and payment gateway integrations to deliver accurate reconciled reports and processed payments. To ensure operational integrity, the contractor must adhere to SOC 1 Type II financial reporting controls. This opportunity is categorized under NAICS code 561110 and is open for responses until January 15, 2027.
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NAICS: 561110
SLED
Walk-In Center Setup & ManagementThis subcontract for the New Hampshire Department of Transportation involves the setup and operational management of physical customer service walk-in centers for E-ZPass projects. The contractor is responsible for establishing and staffing centers in Hooksett-Concord, Portsmouth, and Nashua, where they will provide on-site account management and customer service. The scope of work includes the deployment of local networking, point-of-sale hardware, and customer-facing kiosks to ensure full operational capacity in accordance with NHDOT standards. The project is categorized under NAICS code 561110 and was posted on September 22, 2026. Interested parties must submit their responses by the deadline of January 15, 2027. Further details regarding this opportunity can be accessed through the New Hampshire procurement portal.
Office Administrative Services

POSTED

16 days ago

DEADLINE

in 3 months
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NAICS: 561422
SLED
Contact Center & Customer Service OperationsThis subcontract for the New Hampshire Department of Transportation focuses on providing essential staffing and technology to support E-ZPass call center and customer service operations. The scope of work includes managing customer accounts, processing transactions, and handling inquiries through the use of IVR systems, Virtual Assistant AI tools, and CRM software. The provider is responsible for delivering operational support and detailed performance reports while adhering to specific key performance indicators and service level agreements. The opportunity is categorized under NAICS code 561422 and was posted on September 22, 2026. Interested parties must submit their responses by the deadline of January 15, 2027. This contract is designed to support prime contractors on NHDOT projects by ensuring efficient customer interaction and technical management of the E-ZPass system.
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POSTED

16 days ago

DEADLINE

in 3 months
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NAICS: 541690
SLED
Cybersecurity & Compliance AuditingThis subcontract for Cybersecurity and Compliance Auditing supports prime contractors on New Hampshire Department of Transportation E-ZPass projects. The scope of work involves independent security validation, vulnerability management, and regulatory compliance auditing, specifically requiring monthly vulnerability scans, quarterly penetration testing, and application security testing. The contractor must utilize automated tools and hold a Qualified Security Assessor certification to ensure PCI compliance. Key deliverables include penetration testing reports, vulnerability remediation logs, and PCI/SOC compliance certifications. The opportunity was posted on September 22, 2026, with a response deadline of January 15, 2027. It falls under NAICS code 541690 and is managed by the New Hampshire Department of Transportation.
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POSTED

16 days ago

DEADLINE

in 3 months
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NAICS: 518210
SLED
Cloud Infrastructure & Data Center HostingThis subcontract for Cloud Infrastructure and Data Center Hosting supports the New Hampshire Department of Transportation's E-ZPass Back Office System. The provider is responsible for supplying and maintaining a secure, highly available hosting environment featuring enterprise-scale transaction processing hardware, redundant power, cooling, and networking. Security is managed through continuous environmental monitoring and strict physical access controls using biometrics and badges. To ensure compliance and operational excellence, the provider must hold several critical certifications, including ISO/IEC 27001, ISO/IEC 9001, SOC 2 Type II, PCI DSS Level 1, and either ISO/IEC 50001 or LEED. The opportunity was posted on September 22, 2026, with a response deadline of January 15, 2027, falling under NAICS code 518210.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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16 days ago

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NAICS: 518210
SLED
DOT E-ZPASS BACK-OFFICE SYSTEM
Solicitation # DoIT #2026-041
The New Hampshire Department of Transportation is soliciting proposals under DoIT #2026-041 to acquire a new E-ZPass Back Office System (BOS) and associated operational services. This procurement seeks a scalable, modern solution utilizing a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model to manage electronic tolling revenue collection, including E-ZPass and invoice or violation processing. The selected vendor will be responsible for the design, implementation, transition, and ongoing operation of the BOS, a Call Center, and Walk-In-Centers. Key technical requirements include hosting the platform in a public government cloud or commercial colocation data center, integrating AI, redesigning the website for ADA compliance, and adhering to strict cybersecurity frameworks such as NIST CSF 2.0 and Zero Trust Architecture. The contract structure includes lump sum costs for design, development, and implementation, as well as monthly operational and unit costs for five fiscal years (FY 31 through FY 35). Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale, with significant weight placed on product demonstrations. The scope of work is supported by extensive business rules regarding account management, transponder inventory, and reciprocity agreements with other states for toll violation enforcement. Administrative requirements include the use of the NH FIRST financial system for invoicing and strict adherence to the P-37 State of New Hampshire General Provisions.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

16 days ago

DEADLINE

in 3 months
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NAICS: 423430
SLED
Security Hardware SupplyThe Security Hardware Supply subcontract, issued by the New Hampshire Department of Transportation, focuses on providing on-premises monitoring hardware and network equipment for prime contractors working on MSSP projects. The scope of work involves the delivery and configuration of network appliances and monitoring systems, ensuring all installations align with the specific deployment requirements established by the State Cyber Security Group. This opportunity is categorized under NAICS code 423430 and was posted on September 2, 2026, with a response deadline of October 13, 2026. The contract requires the delivery of physical hardware either directly to the site or as installed equipment to support the agency's managed security service infrastructure.
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about 1 month ago

DEADLINE

in 5 days
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NAICS: 518111
SLED
Cybersecurity Software & Tooling SupplyThe Cybersecurity Software and Tooling Supply subcontract, issued by the New Hampshire Department of Transportation, provides essential software licenses for security monitoring, vulnerability assessment, and network analysis. These tools are designed for prime contractors working on Managed Security Service Provider projects to ensure comprehensive security oversight and functional toolset delivery. The contract mandates that all software be compatible with NHDOT data sources, including sensors, controllers, and ITS devices, while adhering to NIST 800-171 and 800-53 security standards. Interested parties must submit their responses by October 13, 2026, under NAICS code 518111.
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about 1 month ago

DEADLINE

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NAICS: 518210
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Secure Cloud Hosting ServicesThe Secure Cloud Hosting Services subcontract provides secure data center hosting for prime contractors delivering NHDOT MSSP solutions. This contract focuses on establishing a secure environment for security logs and monitoring tools, utilizing both administrative and technical security measures to protect non-public information. To qualify, providers must maintain a FISMA Level 3 ATO, be a FedRAMP CSP, and hold StateRAMP certification, with a requirement for annual SOC 2 Type 2 audits. The engagement, managed by the New Hampshire Department of Transportation under NAICS code 518210, involves the delivery of a hosted secure environment and infrastructure with a response deadline of October 13, 2026.
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about 1 month ago

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in 5 days
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