Over-the-Phone Interpretation (OPI) Services

The contract seeks qualified vendors to provide real-time, secure telephone interpretation services across a wide range of languages for state agencies within Maine, ensuring immediate access to professional interpreters whenever needed. These services must support critical communications in areas such as healthcare, law enforcement, social services, and public safety, with an emphasis on accuracy, confidentiality, and 24/7 availability. The solicitation is structured as a subcontract and falls under NAICS code 541930, which pertains to other professional, scientific, and technical services, specifically language services. Interested parties must submit proposals by June 1, 2026, and the award will be managed by the Department of Administrative and Financial Services / Procurement in Maine. While specific performance locations are not detailed, the services are expected to support agencies statewide, with no geographic limitations on where the vendor operates, as long as they meet the required service standards. The contract does not specify a set-aside status, and the point of contact information is not provided in the published data, so potential bidders must refer to the official online portal for further submission guidelines and requirements.