This Government Contract opportunity from West Virginia was posted on September 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Patient Account Collections and Customer Service
Contract Overview
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AI Contract Overview
This subcontract for Patient Account Collections and Customer Service, managed by the state of West Virginia, focuses on the recovery of outstanding balances and the provision of patient-facing account support for healthcare revenue cycle management projects. The selected provider will be responsible for collecting co-pays, deductibles, and private pay payments while staffing a toll-free customer service line to handle account inquiries. Due to the nature of the work, strict adherence to HIPAA compliance is required for the handling of all sensitive medical and financial information. The project is based in Charleston and falls under NAICS code 561612. Interested parties must submit their responses by October 1, 2026, at 2:30 PM. The primary deliverables include the successful recovery of funds and the professional management of patient inquiries.
General Info
Agency
Place of Performance
Charleston, WV, USASet-Aside
Documents
This scope was carved out of ARFQ-0512-OHF2700000001-1.
The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.
ARFQ-0512-OHF2700000001-1 | Claims Coding, Billing and Collection Services
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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