This Government Contract opportunity from Hawaii was posted on August 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Performance Reporting & Analytics

Closed

State & Local

Submission Closed09/04/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Mystery Shopping and Customer Experience EvaluatorsThis subcontract opportunity with the Atlanta Regional Commission involves providing mystery shopping and customer experience evaluations for prime contractors working on Area Agency on Aging projects. The selected provider will conduct telephone evaluations and test email response times and quality to measure the accessibility and timeliness of services provided to older adults and individuals with disabilities. Key requirements for this engagement include strict adherence to HIPAA compliance and a thorough understanding of ADA accessibility standards. The contractor is responsible for delivering detailed shop reports, interaction logs, and comprehensive data regarding response and resolution times. Responses for this opportunity are due by December 29, 2026.

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

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Deaf Community Needs Assessment

Solicitation # SRC0000041714

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Oppt Fr Ohioans W/disabilities

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OST Federal Agent Recruitment Video.The National Nuclear Security Administration, under the Department of Energy, is forecasting a contract for the production of an OST Federal Agent Recruitment Video. This project is categorized under NAICS code 541910 and is designated as a small business set-aside. The performance of this contract is expected to take place in Arkansas. Interested parties may contact Small Business Program Manager Chelsea Murphy for further information regarding this upcoming requirement.

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Point In Time Count Technical Assistance Request for Intermediate Proposals

Solicitation # RIP-51-2027

Multnomah County's Homeless Services Department is seeking a technical assistance provider under solicitation RIP-51-2027 to project manage, organize, and administer the Point In Time Count. The selected provider will be responsible for coordinating across government agencies and community partners, collecting data from hard-to-reach populations, and communicating data analysis to stakeholders and the general public. This is a Request for Intermediate Proposals with an expected initial term expenditure of less than 250,000 dollars. The contract term and specific compensation methods will be negotiated upon the selection of a supplier. Proposals are due by November 6, 2026, at 4:00 PM PST and must be submitted as PDF files. The county will award the contract to the responsible supplier deemed most advantageous based on an evaluation panel's scoring. The process may include the establishment of a competitive range and an optional Best and Final Offer stage before negotiations begin with the highest-scoring responsive supplier. Payment terms are set at Net 30. Applicants must provide certifications regarding their residency status per ORS 279A.120, organizational conflicts of interest, and debarment status, while the awarded supplier must provide proof of insurance during the contracting phase. Participation from minority-owned, women-owned, and emerging small businesses is strongly encouraged.

Multnomah County

POSTED

5 days ago

DEADLINE

in 17 days

AI Contract Overview

The Performance Reporting and Analytics subcontract is issued by the Hawaii Department of Labor and Industrial Relations to establish a framework for measuring campaign effectiveness. The primary scope of work involves tracking key performance indicators, monitoring audience reach, and analyzing engagement metrics to ensure data-driven reporting to the state. This opportunity is categorized under NAICS code 541910 and was posted on August 5, 2026. Interested parties must submit their responses by the deadline of September 4, 2026.

General Info

Hawaii DLIR subcontract for campaign performance reporting and analytics, due September 4, 2026.

Agency

Hawaii → Department of Labor & Industrial Relations

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

HI, USA

Set-Aside

NONE

Documents

This scope was carved out of DLIR-HRSP-RFP-26-02.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Marketing and Communication Services 2026-2027

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 5

subcontract

Response DeadlineSep 4

Deadline has passed

Submission Closed

09/04/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyHawaii → Department of Labor & Industrial Relations

ContactsNo contacts available

OfficeN/A

Organization / AgencyHawaii → Department of Labor & Industrial Relations

Office AddressN/A

ContactsNo contact information available

Full Description

Measurement of campaign effectiveness through KPIs, audience reach, engagement metrics, and reporting to the state.

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