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Policing Service Delivery and Operational Review Specialist

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Policing Service Delivery and Operational Review Specialist subcontract involves a comprehensive assessment of the end-to-end police service delivery system for projects associated with the City of Greater Sudbury and the Greater Sudbury Police Services Board. The scope of work focuses on evaluating critical operational stages, including call intake, triage, dispatch, frontline response, and case resolution. The selected provider will be responsible for developing future-state service delivery options and performing detailed assessments of the associated benefits, risks, and trade-offs. To successfully execute this contract, the provider must possess specialized expertise in public safety operational models and policing standards. The primary deliverable for this engagement is a formal Service Delivery Model Assessment report. Interested parties should note that the response deadline for this opportunity is November 12, 2026.

General Info

Specialist review of Greater Sudbury police service delivery due by November 12, 2026.

Documents

This scope was carved out of P01-18.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Proposal (RFP) for a Comprehensive Policing Service Delivery, Demand Management, and Resource Alignment Review (for the Greater Sudbury Police Services Board)

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Organization & Contact Information

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AgencyCity of Greater Sudbury
ContactsNo contacts available
OfficeN/A
Organization / AgencyCity of Greater Sudbury
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs a comprehensive assessment of the end-to-end police service delivery system for prime contractors on City of Greater Sudbury / Greater Sudbury Police Services Board projects. Assesses call intake, triage, dispatch, frontline response, and case resolution. Develops future-state service delivery options and conducts benefit, risk, and trade-off assessments. Requires expertise in policing standards and public safety operational models. Delivers a Service Delivery Model Assessment report.

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