Request for Proposal (RFP) for a Comprehensive Policing Service Delivery, Demand Management, and Resource Alignment Review (for the Greater Sudbury Police Services Board)

The City of Greater Sudbury has issued Request for Proposal P01-18 to secure a Canadian supplier for a comprehensive policing service delivery, demand management, and resource alignment review for the Greater Sudbury Police Services Board. The objective is to evaluate the effectiveness, efficiency, and sustainability of the current service delivery model, focusing on the system's design and capacity from call intake and dispatch to frontline response and case resolution. Key deliverables include a service delivery model assessment, workload capacity analysis, a review of deployment and operational coverage, and an assessment of supervisory structures. The selected consultant will be required to develop between two and four future-state service delivery options. The procurement process is restricted to Canadian suppliers, with a technical evaluation requiring a minimum score of 60 percent to proceed to the financial stage. Proposals must be submitted via the electronic bids and tenders portal, adhering to a 30-page limit and AODA accessible writing standards. The contract is based on a lump sum price, with a baseline award date of December 1, 2026. Awarded consultants must provide monthly electronic invoices in non-editable PDF format and maintain professional standards of practice. The agreement includes strict requirements for key personnel stability, security clearances for handling sensitive operational information, and the right for the board to inspect all records and premises related to the services performed.