Post-Implementation Technical Support & Maintenance
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The contract titled Post-Implementation Technical Support & Maintenance requires the provision of ongoing technical support, troubleshooting, software updates, and routine maintenance for POCUS software following its deployment. This subcontract is issued under the Department of Veterans Affairs through the 257-NETWORK Contract Office 17 (36C257) and is classified under NAICS code 541519, indicating it falls within Other Computer Related Services. The solicitation was posted on July 24, 2026, with a firm response deadline of July 29, 2026, at 4:00 PM. The work involves ensuring the continued reliability, functionality, and performance of the POCUS software in a live operational environment, including prompt resolution of technical issues, implementation of patches and upgrades, and adherence to maintenance schedules as required by the agency. All services must be delivered without disruption to critical healthcare operations, and the contractor is expected to maintain high availability and system integrity throughout the term of the agreement.
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