This Government Contract opportunity from Department Of Veterans Affairs was posted on June 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Post-Installation Technical Support & Help Desk Services
Contract Overview
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The contract seeks a small business to provide ongoing remote technical support for installation-related inquiries following the deployment of systems at three Veterans Affairs clinics. Services will focus on help desk functions to resolve post-deployment technical issues, ensuring smooth operations and minimal downtime for critical VA infrastructure. The work is strictly remote and will support users at locations tied to Salt Lake City, 84148-0001, though the exact clinics are not specified. This is a subcontract under a Total Small Business Set-Aside, meaning only small businesses certified by the SBA are eligible to respond. The NAICS code 541519 classifies the work under other computer-related services, emphasizing software and technical assistance rather than hardware procurement or on-site installation. The opportunity was posted on June 22, 2026, with a deadline for responses set for July 6, 2026 at 6:00 PM Eastern Time. It is managed by the Department of Veterans Affairs through the Network Contract Office 19 (36C259), indicating the award will be integrated into existing VA IT support frameworks. No point of contact information is listed publicly, and all inquiries must be directed through official SAM.gov channels. The contract does not specify duration, term, or funding limits, suggesting the scope is defined by the volume of support requests received after deployment. Respondents must demonstrate experience with federal healthcare IT environments and the ability to deliver timely, secure, and compliant remote support to VA personnel.
General Info
Agency
NAICS
Place of Performance
Salt Lake City, UT, 84148-0001, USASet-Aside
Documents
This scope was carved out of 36C25926Q0545.
The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.
7J20--C-CURE 9000 Series PIV Entry Point Licenses Software and Install
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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