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Purchase of Public Opinion Surveys - *219209

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IFS AVI B700005State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The City of Dallas is seeking a professional survey collector under a five-month service contract to administer digital questionnaires aimed at measuring customer satisfaction at Dallas Love Field Airport. The surveys will collect data to support Airport Council International’s Airport Service Quality program and assess passenger experiences across all locations within the airport, which serves approximately 12 million travelers annually. The goal is to uphold and enhance service standards by gathering actionable insights directly from passengers. The work will be performed at Building A, 7555 Lemmon Ave., Dallas, TX 75209, with the contract expected to begin shortly after award. The solicitation, identified as IFS AVI B700005 and titled Purchase of Public Opinion Surveys - *219209, was posted on August 4, 2026, with bids due by August 10, 2026. The opportunity is open to qualified vendors capable of delivering accurate, reliable, and timely digital survey data collection services aligned with international airport performance benchmarks. All responses must be submitted through the designated online portal, and no specific set-aside or NAICS code is indicated. The City aims to secure a vendor who can ensure high response rates, data integrity, and seamless integration with existing airport feedback systems.

General Info

Dallas hires vendor for five-month digital passenger survey project at Love Field Airport.

Agency

Texas → City Of DallasView Agency

NAICS

541910 - Marketing Research and Public Opinion PollingView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(2)

City of Dallas General Terms and Conditions with Insurance

PDF•general-terms-and-conditions

Specifications for Customer Surveys at Dallas Love Field Airport

DOC•specifications

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyTexas → City Of Dallas
ContactsNo contacts available
OfficeTX, USA
Organization / Agency
Texas → City Of Dallas
View Agency Profile
Office AddressTX, USA
ContactsNo contact information available

Full Description

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Shipping Location: Building A 7555 Lemmon Ave. Dallas, TX 75209
These specifications are intended to obtain a five-month service contract for a professional survey collector to conduct digital survey questionnaires to determine customer satisfaction with Dallas Love Field. The City of Dallas (City) is soliciting bids for a five-month Price Agreement for digital surveys to gather data for Airport Council International (ACI), Airport Service Quality (ASQ) and Customers Airport experiences at locations throughout the Dallas Love Field Airport (DAL). Dallas Love Field services approximately 12 million passengers entering the facility annually and the scope of work will allow Dallas Love Field to maintain the highest of standards

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