Residential and Business Survey
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The Town of Herndon is soliciting proposals from qualified firms to design, administer, analyze, and present results from two statistically valid surveys targeting town residents and local businesses. The surveys aim to gather comprehensive feedback on customer satisfaction with town services, identifying strengths, weaknesses, and areas for improvement across key service areas. The firm selected will be responsible for ensuring methodological rigor, including sample size determination, survey instrument development, data collection, and statistical analysis to produce actionable insights presented in a clear, professional format. Proposals must be submitted by August 27, 2026, and the solicitation is open under RFP-125072. The project requires expertise in survey research and public sector engagement, with the successful vendor expected to deliver detailed findings that inform town planning and service delivery. All work will be performed in Herndon, Virginia, and questions should be directed to Andrea Lourenco at andrea.lourenco@herndon-va.gov. The opportunity is not subject to any set-aside designation and is open to all eligible firms responding to the request.
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Town of Herndon, VA, USASet-Aside
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