R--Intent of Sole Source Award of 4-Month Bridge Contract for Patient Appointing Services at Captain James. A. Lovell Federal Health Clinic
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The U.S. Army Health Care Acquisition Activity at Fort Sam Houston plans to award a sole source, four-month bridge contract to Health Net Federal Services, Inc. for Patient Appointment Services at the Captain James A. Lovell Federal Health Care Center in Great Lakes, Illinois. The contractor will manage approximately 40,800 appointment transactions annually, including scheduling, calling patients, rescheduling or canceling appointments, and rectifying booking errors. Services will be provided Monday through Friday from 7:00 a.m. to 5:00 p.m., using telephony equipment capable of accessing the [phone hidden] number to maintain patient continuity. This contract, classified under NAICS code 561110, is set to begin on October 1, 2010, and end on January 31, 2011. The award will be made without competition in accordance with FAR 13.501(a), though any proposals or capability statements submitted by September 27, 2010, will be considered. The contracting officer overseeing this acquisition is Dora A. Hernandez, supported by contract specialist Yesenia C. Rodriguez. The intent is to ensure uninterrupted patient appointment services during this short-term period while potentially preparing for further procurements.
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