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R422--Notification of Upcoming Action for Survey of Healthcare Experiences of Patients (SHEP) Surveys - Requires Approval to Administer the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey by CMS - TRAINING INFO

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36C77622Q0170Federal

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The Department of Veterans Affairs, Veterans Health Administration (VHA), Program Contracting Activity Central (PCAC) plans to award a future contract for conducting the Survey of Healthcare Experiences of Patients (SHEP) through vendors approved to administer the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This contract will support the VHA Office of Quality and Patient Safety/Analytics and Performance Integration (API) in collecting patient experience data to drive quality improvements. Vendors interested in being considered for this contract must have either provisional or full approval by the Centers for Medicare and Medicaid Services (CMS) to conduct the HCAHPS survey at the time the solicitation closes. Currently, there is no solicitation available, and this notice serves solely to inform potential vendors about eligibility requirements and upcoming opportunities. A Request for Information (RFI) will be posted later. Interested vendors are encouraged to register for HCAHPS training, with registration closing by 5:00 pm ET on February 18, 2022. The Department emphasizes that this notice is not a request for competitive quotes and no inquiries via telephone will be accepted. For further details, vendors may contact Katherine Gibney, the Contracting Officer at the Department of Veterans Affairs in Independence, Ohio.

General Info

VHA plans contract for SHEP survey vendor approved by CMS to improve patient experience data.

Agency

Department Of Veterans Affairs → Pcac (36C776)

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

OH

Set-Aside

NONE

Documents

1

Notification of Upcoming Action for SHEP Surveys - Solicitation 36C77622Q0170

DOCX, Low prioritypresolicitation
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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Pcac (36C776)
Contacts1 person available
OfficeINDEPENDENCE, OH, 44131, USA
Organization / AgencyDepartment Of Veterans Affairs → Pcac (36C776)
Office AddressINDEPENDENCE, OH, 44131, USA
Contacts
Katherine Gibney, Contracting Officer
contact@example.gov

Full Description

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Page 3 of 3 Department of Veterans Affairs Veterans Health Administration February 10, 2022 NOTIFICATION OF UPCOMING ACTION FOR SURVEY OF HEALTHCARE EXPERIENCES OF PATIENTS (SHEP) SURVEYS USING HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS (HCAHPS) APPROVED VENDORS NOTIFICATION: The Veterans Health Administration (VHA), Program Contracting Activity Central (PCAC), intends to award a future contract for the VHA Office of Quality and Patient Safety/Analytics and Performance Integration (API) Survey of Healthcare Experiences of Patients (SHEP) surveys to a Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) approved vendor. The purpose of this notification is to alert industry that all potential vendors need to be approved by the Centers for Medicare and Medicaid Services (CMS) to administer the HCAHPS survey in order to be considered for award of the entire API SHEP survey contract. The approval can be either provisional or full at the time the solicitation closes. Note there is not currently a solicitation for this effort, and a Request for Information will be posted at a future date. If you are interested in becoming an approved HCAHPS vendor to be considered for award of this future contract, please visit the HCAHPS website for training and approval information. Registration for the upcoming training session closes at 5:00pm ET on February 18, 2022. Training Information Link: https://hcahpsonline.org/en/training-participation-information/ Training Registration: https://hcahpsonline.org/en/training-registration/ DISCLAIMER: This notice of intent to is not a request for competitive quotes. No solicitation document is available and telephone requests will not be accepted. End of Document

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