Remote IT Support and Diagnostics

This contract calls for continuous remote technical support services focused on server troubleshooting, diagnostics, and problem resolution, with an emphasis on coordinating with on-site teams when necessary. The support is required to be available 24 hours a day, 7 days a week, and 365 days a year, ensuring constant operational readiness. The scope encompasses a subcontract under the NAICS code 541511, which relates to custom computer programming services, indicating specialized IT expertise is needed for addressing complex server issues. The contract is issued by the Department of Defense under the office designated as FA3300 42 Cons Cc, with performance located in Montgomery, ZIP code 36113. The posting date for this opportunity was May 4, 2026, with responses due by May 11, 2026. While the solicitation number and point of contact are not specified, potential subcontractors are expected to meet rigorous support service requirements to maintain critical server functionalities supporting defense operations.