Remote Service Delivery Platform Coordination

The contract requires the coordination of a secure remote service delivery platform to provide legal aid services via telephone and videoconferencing, ensuring that recipients have equitable access regardless of location or language proficiency. The contractor must implement and maintain systems that support reliable, encrypted communications while integrating language interpretation and accessibility features to serve diverse populations, including non-English speakers and individuals with disabilities. Efforts must align with federal standards for data privacy and service continuity, with a focus on uninterrupted delivery of critical legal assistance. This subcontract is issued under the NAICS code 518210 for data processing and hosting services and is managed by the Department of Justice through JMD-Procurement Services Staff. The opportunity was posted on May 1, 2026, with proposals due by May 11, 2026, at 8:00 PM. No set-aside designation is specified, and performance location details are not provided, indicating flexibility in operational deployment. All technical and compliance requirements must be met without reliance on physical office space, emphasizing remote, scalable, and secure infrastructure that can be rapidly deployed to support legal aid networks nationwide.