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This Government Contract opportunity from Department Of Agriculture was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Remote Technical Support & Help Desk Services

Closed
Federal

Contract Overview

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This contract entails providing unlimited remote telephone support focused on instrument operation, troubleshooting, and reagent-related inquiries. The support services include remote diagnostics and, when necessary, escalation to on-site technical teams to resolve more complex issues. The contract is categorized under NAICS code 541512, which corresponds to computer systems design and related services, indicating a strong technical support component. Issued by the Department of Agriculture’s Agricultural Research Service, the contract aims to ensure uninterrupted technical assistance to maintain efficient functionality of the instruments. The place of performance is designated by zip code 19038, though specific location details are not provided. Responses to this subcontract opportunity must be submitted by May 15, 2026, shortly after the posting date of May 8, 2026. The solicitation does not specify any set-aside types or additional organizational requirements.

General Info

Unlimited remote telephone support for instrument operation and troubleshooting, with onsite escalation.

Agency

Department Of Agriculture → USDA Ars Afm Apd

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

PA, 19038, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Agriculture → USDA Ars Afm Apd
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Agriculture → USDA Ars Afm Apd
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver unlimited remote telephone support for instrument operation, troubleshooting, and reagent inquiries, including remote diagnostics and escalation to on-site teams.