This Solicitation opportunity from Government of Canada was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Request for Proposals for Centralized Navigation-811 Managed Service, and Centralized Scheduling Solution For the Department of Health and Wellness

Closed

Doc3077094476International

Submission Closed06/17/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421

New

SLED

Dedicated Customer Support & Help Desk

Curriculum Math & Science

POSTED

DEADLINE

New Mexico Crisis and Access Line Services

Solicitation # RFP 27-630-7901-0007

The New Mexico Health Care Authority is seeking a qualified organization to operate the statewide behavioral health crisis contact center under solicitation RFP 27-630-7901-0007. The selected contractor will provide 24/7/365 telephonic crisis response via phone, chat, and text to support individuals experiencing mental health, substance use, or emotional distress. Services must be delivered by licensed behavioral health professionals and remain fully aligned with National 988 Suicide & Crisis Lifeline standards to ensure a coordinated response across the state. This solicitation was posted on August 17, 2026, with a response deadline of September 30, 2026. Managed by the New Mexico Human Services Department, the contract focuses on establishing a clinically sound and accessible system integrated with New Mexico's broader crisis continuum. Interested parties may contact Tami Spellbring for further information regarding this procurement opportunity.

New Mexico Human Services Department

POSTED

DEADLINE

24-Hour Answering Service

Solicitation # PKS-RFP-27-0440

The City of Phoenix Parks and Recreation department is seeking sealed offers for a 24-Hour Answering Service under solicitation number PKS-RFP-27-0440. The contract term begins upon the later of the specified start date or the official award by the City Council, provided it is signed and recorded by the City Clerk's department. Interested parties must submit their responses by the deadline of September 10, 2026. This procurement is managed through the OpenGov e-Procurement Portal, with Veronica Cabrera serving as the primary point of contact. The agreement will remain in effect until the end of the designated term, including any exercised extensions, or until it is terminated according to the provisions set forth in the agreement.

POSTED

DEADLINE

RFI: DCF Warmline Development

Solicitation # BD-27-1034-0009-DSS91-132410

The Massachusetts Department of Children and Families is seeking information through solicitation BD-27-1034-0009-DSS91-132410 to explore systems design and service array options for a potential Warmline. This Request for Information is intended to help the agency determine the best approach for procuring and implementing these services to support their operational goals. Interested parties must submit their responses by the deadline of August 27, 2026. The primary point of contact for this effort is Jennifer Jimenez, and the performance of the resulting services will be based in Boston, Massachusetts.

0009 - DCF - Central Office

POSTED

DEADLINE

Third-Party Administrator (TPA) Services for Health BenefitsThe Department of State, through Acquisitions Rpso Frankfurt, is seeking a subcontractor to provide Third-Party Administrator services for health benefits. This contract focuses on managing back-end administrative functions, including enrollment, billing, utilization review, and benefits coordination. Such services are typically utilized by foreign insurers who lack the necessary local infrastructure to manage these operations independently. The solicitation was posted on August 13, 2026, with a response deadline of August 23, 2026. The requirement falls under NAICS code 561421 and is structured as a subcontract. Interested parties can find further details via the provided SAM.gov workspace link.

Acquisitions - Rpso Frankfurt

POSTED

DEADLINE

Administrative & Database Support for Personnel UpdatesThis subcontract opportunity with the Department of Defense, specifically the Navsup Flt Logistics Ctr Norfolk, focuses on providing administrative and database support for personnel record updates. The scope of work includes managing name and rank changes, promotions, transfers, retirements, password resets, and telecom database provisioning. The services will be performed in Millington, Tennessee. The procurement is designated as a set-aside for SBA Certified Women-Owned Small Businesses under NAICS code 561421. Interested parties must submit their responses by August 26, 2026, following the posting date of August 12, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

M/W/DBE Small Business Subcontracting Participation CoordinationThe Housing Authority of Cook County is seeking a certified minority, women, or disadvantaged-owned business to provide call center and related services. This subcontracting opportunity is designed to fulfill specific M/W/DBE participation requirements under NAICS code 561421, with the primary place of performance located in Chicago. Interested parties must submit their responses by the deadline of September 9, 2026. This engagement focuses on leveraging small business expertise to support the agency's operational needs while meeting diversity and inclusion mandates for the State of Illinois.

Housing Authority of Cook County

POSTED

DEADLINE

24/7 Live-Agent Call Center OperationsThe Housing Authority of Cook County is seeking a subcontractor to provide 24/7 live-agent call center operations for public housing residents in Chicago. The selected provider will be responsible for continuous telephone answering services, including coverage for after-hours, weekends, and holidays, with a specific focus on emergency response, call escalation, and staff notification protocols. This opportunity is categorized under NAICS code 561421 and was posted on August 11, 2026. Interested parties must submit their responses by the deadline of September 9, 2026, at 4:00 PM.

Housing Authority of Cook County

POSTED

DEADLINE

Solicitation # 2026-100-006

The Housing Authority of Cook County is seeking proposals for answering services under solicitation number 2026-100-006. This opportunity is open to firms that can comply with the specified terms, conditions, and instructions, with the final response deadline set for September 9, 2026, at 4:00 PM. The services will be performed in Chicago, Illinois. Interested vendors must submit their proposals through the designated procurement portal and are encouraged to use the Questions and Answers section for all inquiries to ensure transparent communication. The primary point of contact for this solicitation is Buyer Stacy Stewart.

Housing Authority of Cook County

POSTED

DEADLINE

City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service

Solicitation # AB-2026-05610

The City of Calgary is issuing a Request for Information to explore available Interactive Voice Response (IVR) solutions designed to deliver automated customer service for its bus and Light Rail Transit operations. This RFI aims to gather market insights on current technologies that can provide real-time transit information, trip planning, service alerts, and other passenger support functions through voice and possibly keypad-based interfaces. The goal is to evaluate the capabilities of existing systems, understand integration challenges with current transit infrastructure, identify industry best practices, and validate the city’s operational needs before proceeding with a future procurement. Responses will directly inform the development of a strategic acquisition plan for a modernized IVR system that enhances rider experience and operational efficiency. The solicitation, identified as AB-2026-05610, was posted on August 7, 2026, with a deadline for responses set for September 2, 2026. The procurement is managed by the City of Calgary’s purchasing division, with Vikas Sharma serving as the primary point of contact for inquiries. The initiative is focused on deploying a solution across Calgary’s public transit network, with performance expected to support services throughout the province of Alberta. No set-aside provisions or NAICS codes are specified, indicating an open competition intended to capture a broad range of vendor capabilities. All interested parties are encouraged to submit their input via the provided Alberta Purchasing website link to contribute to the city’s future technology roadmap.

POSTED

DEADLINE

Customer Support & Help Desk ServicesThe contract seeks providers to deliver Tier 1–2 technical support services for the ticketing platform used by the Minnesota State Colleges and Universities System, focusing on user troubleshooting, account management, and rapid response to service outages. The scope requires skilled personnel to handle day-to-day support inquiries, resolve technical issues efficiently, and maintain system availability through proactive monitoring and timely incident resolution. This is a subcontract opportunity with a NAICS code of 561421, indicating it falls under the administrative management and general management consulting services category, and it is intended to support the operational needs of a large public education system across multiple campuses. The solicitation was posted on August 3, 2026, with a response deadline set for September 23, 2026, at 7:00 PM Eastern Time. All submissions must be made through the SciQuest platform linked in the posting, and no set-aside provisions or specific organization type requirements are indicated. Performance location is not specified beyond the agency jurisdiction, implying services may be delivered remotely or on-site as needed. The contract aims to ensure seamless user experience across the state’s higher education institutions by maintaining a reliable and responsive help desk infrastructure.

Minnesota State Colleges and Universities System

POSTED

DEADLINE

Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

POSTED

22 days ago

DEADLINE

N/A

AI Contract Overview

The Province of Nova Scotia is soliciting proposals for two distinct health services under a single Request for Proposals: Centralized Navigation 811 Managed Service Delivery and Centralized Scheduling Solution, both intended to support the Department of Health and Wellness. Proposers may respond to one or both components, with the expectation that two separate awards will be made. The services are classified as Health Services and must comply with the Province’s Public Procurement Policy and Procurement Manual. The solicitation is published under reference number Doc3077094476, with responses due by June 15, 2026, and all official documents and updates must be accessed through the Nova Scotia Procurement Portal, as external platforms like CanadaBuys may not reflect the latest amendments. Third-party registration or fees may be required to view documents or submit responses. The point of contact for the procurement is Kirsty Slauenwhite, Contracting Authority, reachable via email and phone provided in the solicitation. The procurement is administered by the Province of Nova Scotia under its own authority despite the listing under Government of Canada entities on external portals, and there are no fees associated with acquiring the tender documents. The contract duration details are contained within the full tender documents, and performance will be focused within Nova Scotia. Proponents are advised to review all documentation carefully on the official portal to ensure full compliance and understanding of deliverables outlined in Appendix D.

General Info

Nova Scotia seeks proposals for Centralized Navigation 811 and Scheduling services by June 15, 2026, via official portal.

Agency

Government of Canada → Province of Nova ScotiaView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 5

Solicitation

Response DeadlineJun 17

Deadline has passed

Submission Closed

06/17/2026, 06:00:00 PM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyGovernment of Canada → Province of Nova Scotia

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Province of Nova Scotia

View Agency Profile

Office AddressN/A

Contacts

Kirsty SlauenwhiteContracting Authority

contact@example.gov

+1 (555) 000-0000

Full Description

This Request for Proposals (the 'RFP') is an invitation by the Province of Nova Scotia (the 'Province') to prospective proponents to submit proposals for the provision of Centralized Navigation 811 and Centralized Scheduling to the Department of Health and Wellness (DHW) as further described in Appendix D (the 'Deliverables'). This RFP is being conducted pursuant to the Public Procurement Policy and Procurement Manual. The solutions requested in this RFP are deemed Health Services. This RFP will result in two (2) awards: 1) Centralized Navigation/811 (CN/811 Managed Service Delivery), and 2) Centralized Scheduling (CS Solution), (each, an 'RFP Component'). Proponents may submit a proposal for either or both RFP Components. Cost of acquiring documents: Not Applicable Terms of payment for acquiring documents: Not Applicable Tender notices on CanadaBuys published for Nova Scotia Public Sector Entities may not reflect amendments. For tender documents and up-to-date addenda, refer to the Nova Scotia Procurement Portal: https://procurement-portal.novascotia.ca/tenders/Doc3077094476 For additional detail on contract duration, refer to the tender documents. Note that in some cases, third-party hosting platform registration and/or fees may be required to review related documents, or to submit tender responses.