Request for Proposals for Centralized Navigation-811 Managed Service, and Centralized Scheduling Solution For the Department of Health and Wellness

The Province of Nova Scotia is soliciting proposals for two distinct health services under a single Request for Proposals: Centralized Navigation 811 Managed Service Delivery and Centralized Scheduling Solution, both intended to support the Department of Health and Wellness. Proposers may respond to one or both components, with the expectation that two separate awards will be made. The services are classified as Health Services and must comply with the Province’s Public Procurement Policy and Procurement Manual. The solicitation is published under reference number Doc3077094476, with responses due by June 15, 2026, and all official documents and updates must be accessed through the Nova Scotia Procurement Portal, as external platforms like CanadaBuys may not reflect the latest amendments. Third-party registration or fees may be required to view documents or submit responses. The point of contact for the procurement is Kirsty Slauenwhite, Contracting Authority, reachable via email and phone provided in the solicitation. The procurement is administered by the Province of Nova Scotia under its own authority despite the listing under Government of Canada entities on external portals, and there are no fees associated with acquiring the tender documents. The contract duration details are contained within the full tender documents, and performance will be focused within Nova Scotia. Proponents are advised to review all documentation carefully on the official portal to ensure full compliance and understanding of deliverables outlined in Appendix D.