Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

SDLCNext Operational Support & User Management (Frontend)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The SDLCNext Operational Support and User Management subcontract provides front-end operational management and Tier 2 support for prime contractors working on Defense Health Agency projects. The scope of work focuses on user account provisioning, lifecycle management, project setup, and workflow configuration utilizing the Atlassian Suite, specifically Jira and Confluence. Key deliverables include the provision of user support services, the creation of configured workflows, and the development of platform documentation. Additionally, the contractor is responsible for providing user enablement training capabilities to ensure effective platform utilization. This effort falls under NAICS code 541513 and is performed for the Department of Defense within the Defense Health Agency.

General Info

Tier 2 support and user management for DHA projects using Atlassian Suite tools.

Agency

Department Of Defense → Defense Health AgencyView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

VA, 22209, USA

Set-Aside

NONE

Documents

This scope was carved out of ESSNEXT0001.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Program Executive Office Defense Healthcare Management Systems’ (PEO DHMS) Enterprise Software Services (ESS) Next

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 9

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Defense Health Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Health Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provides front-end operational management and Tier 2 support for prime contractors on Defense Health Agency (DHA) projects. Performs user account provisioning, lifecycle management, project setup, and workflow configuration using the Atlassian Suite (Jira, Confluence). Requires user enablement training capabilities. Delivers user support services, configured workflows, and platform documentation.

Similar Contracts

Same NAICS industry code

Corporate IT Support Service to NHS Gloucestershire Integrated Care Board and Bristol, North Somerset and South Gloucestershire Integrated Care Board

Solicitation # C471212

NHS Gloucestershire ICB and Bristol, North Somerset and South Gloucestershire (BNSSG) ICB are merging into a single integrated body in April 2027 and require a unified Corporate IT Support Service. The contract seeks a single managed service provider to take end-to-end accountability for operational delivery, replacing a fragmented multi-supplier landscape. The service is designed around six core principles: a cloud-first and secure-by-design approach, outcome-focused delivery, single-point accountability, lean governance, interoperability with national NHS platforms and local datacentres, and sustainability in line with carbon neutral commitments. Implementation is scheduled to begin in January 2026, with the formal contract commencing on April 1, 2027. The scope of work is comprehensive, covering service desk support, onsite desktop support, end-user compute lifecycle management with a five-year refresh cycle, Microsoft Teams Phone telephony, cloud-managed print, and the management of 24 meeting rooms across two locations. Additionally, the provider will manage all third-party technology relationships, IT procurement, asset tagging, and provide the technical evidence required for annual DSPT submissions. The initial three-year contract is valued at 1,920,000 GBP, with two optional one-year extensions that could bring the total value to 2,700,000 GBP over five years. The procurement is conducted as a competitive flexible procedure, with a focus on suitability for small and medium-sized enterprises.

Nhs Gloucestershire Integrated Care Board

POSTED

about 17 hours ago

DEADLINE

in about 1 month

Pneumatic Tube Software Maintenance and Support

248-NETWORK Contract Office 8 (36C248)

POSTED

about 20 hours ago

DEADLINE

Cyber Workforce Operational Support

POSTED

about 20 hours ago

DEADLINE

Monaco FARS Hardware and Software Upgrade

FA3010 81 Cons Cc

POSTED

about 20 hours ago

DEADLINE

Marine Corps Cyberspace Environment (MCCE) Operational Support Services (OSS) and Enterprise Artificial Intelligence (AI) Integration

Solicitation # M6785426I4208

The Marine Corps Systems Command, through the Portfolio Acquisition Executive Mission Systems, is conducting market research via solicitation M6785426I4208 to identify commercial partners for Marine Corps Cyberspace Environment Operational Support Services and Enterprise Artificial Intelligence Integration. The primary objective is to secure a large-scale, professional IT workforce of DoD Cyber Workforce Framework certified personnel to maintain and defend the Marine Corps Enterprise Network. Operating under a Government-Owned, Government-Operated, Contractor-Supported model, the requirement focuses on providing support within secure Impact Level 5 and Impact Level 6 boundaries for an estimated 250,000 NIPR and 35,000 SIPR users. A critical component of this effort is the integration of commercial AI and automation technologies to drive operational efficiencies, increase ticket deflection, and reduce manual touch-labor costs. The government is utilizing this sources-sought process to refine its acquisition strategy, including determining the optimal contract type and structuring flexible Contract Line Item Numbers. Interested respondents must provide a capabilities narrative and a detailed Vendor Comment Matrix addressing seven primary evaluation areas: company overview and past performance, AI capabilities and intellectual property, technical architecture and security, and staffing and performance metrics. Submissions are due by October 5, 2026, and must include corporate identifiers such as UEI and CAGE codes under NAICS 541513. Performance is expected to be based in Quantico, Virginia, with a strong emphasis on identifying tech-enabled labor forces capable of implementing AI/ML solutions in highly secure environments.

POSTED

about 20 hours ago

DEADLINE

Post-Implementation Support & Maintenance

POSTED

DEADLINE

Secure IT Systems Administrator (Privileged User)

Department of National Defence

POSTED

DEADLINE

IT Infrastructure & Managed Services (MSP)

City of San Mateo

POSTED

DEADLINE

Wastewater Treatment Plant Network Services Proposals

Solicitation # 20260910050

The City of San Mateo Public Works Department is seeking a qualified IT/OT management consultant to provide comprehensive network services for its Wastewater Treatment Plant and collection system Plant Control Systems. The selected vendor will be responsible for the ongoing monitoring, management, and technical oversight of network switches, firewalls, servers, and workstations. Key requirements include 24/7 remote monitoring, monthly on-site support, incident response with a 24-hour window for non-emergency issues, and annual system audits conducted in accordance with NIST standards. The scope of work also encompasses cybersecurity planning, architecture and design reviews, and the coordination of maintenance and system improvements with SCADA integrators. Proposals are due by September 22, 2026, and must be submitted electronically to Robert Learmonth, the WWTP Plant Manager. Evaluation will be based on the firm's qualifications, specifically their ability to maintain network security and provide remote repair capabilities, as well as the total cost. Deliverables include monthly progress reports detailing completed work, identified risks, and industry-wide threats. The contract is structured as a Professional Services Agreement, requiring the vendor to adhere to strict confidentiality and data security standards, particularly regarding personally identifiable information and highly sensitive personal data. Acceptance of services will be based on written confirmation from the City following a review of deliverables against the defined statement of work.

City of San Mateo

POSTED

DEADLINE

SaaS Technical Support and Maintenance

Department Of Health And Mental Hygiene

POSTED

DEADLINE

GIS Mapping & Spatial Analysis

Public Works / Roads

POSTED

DEADLINE

VoIP Post-Implementation Support and Maintenance

POSTED

DEADLINE

More opportunities from Department Of Defense → Defense Health Agency

Same awarding agency

Supply of CCF-200 Fit Testers

Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers

POSTED

about 20 hours ago

DEADLINE

Reverse Osmosis System

Solicitation # HT001426QE043

The Defense Health Agency is seeking a brand name reverse osmosis system to support the McDonald Army Health Center located at Fort Eustis, Virginia. This combined synopsis and solicitation, identified by solicitation number HT001426QE043, falls under NAICS code 221310. The opportunity was posted on September 4, 2026, with a response deadline of September 11, 2026. There is no set-aside designated for this contract. Interested parties should coordinate with the primary point of contact, Justin Balster, or the secondary contact, Lorena Cruz, regarding this requirement.

Water Supply and Irrigation Systems

POSTED

about 20 hours ago

DEADLINE

Automated Endoscope Reprocessor (BAMC, San Antonio, Texas)

Solicitation # HT940826QE040

Surgical and Medical Instrument Manufacturing

POSTED

about 20 hours ago

DEADLINE

Costal Cartilage Allograft (BAMC, San Antonio, Texas)

Solicitation # HT940826QE041

Blood and Organ Banks

POSTED

about 20 hours ago

DEADLINE

CCF-200 Fit Testers

Solicitation # HT940626QE117

The Defense Health Agency is seeking a firm-fixed price purchase order under solicitation HT940626QE117 for 40 CCF-200 Fit Testers (Part Number 8523439) and 40 Simulator Wall Mount Brackets (Part Number 8523486). This equipment will support the Navy and Marine Corps Force Health Protection Command in Portsmouth, Virginia, specifically for Audiometric Technician Training Courses to certify 500 to 700 technicians annually on HPD fit testing requirements. The equipment must be compatible with Benson CCA-200mini, CCA-220, or CCA-100 audiometers and must be delivered to Navy Medicine East by October 31, 2026. The procurement is open for full and open competition under NAICS code 339112. Quotes are due by September 21, 2026, and will be evaluated based on completeness and whether the proposed pricing is fair and reasonable. The award will be made without discussions, though the government reserves the right to accept quotes other than the lowest. The contractor must adhere to strict DoD item unique identification and marking standards per MIL-STD-130 and MIL-STD-129. Payment will be handled in arrears, Net 30, via the Wide Area WorkFlow (WAWF) electronic invoicing system.

Surgical and Medical Instrument Manufacturing

POSTED

about 20 hours ago

DEADLINE

EndoSoft Information System

Solicitation # HT001426QE047

Software Publishers

POSTED

about 20 hours ago

DEADLINE

Draeger Perseus A500

Solicitation # HT940626QE112

The Defense Health Agency intends to award a firm-fixed-price, sole-source contract to Draeger Inc. for the procurement of seven Draeger Perseus A500 anesthesia workstations integrated with the Infinity Acute Care System (IACS). These units will serve as one-for-one replacements for end-of-life systems at Winn Army Community Hospital in Fort Stewart, Georgia, which have reached their ten-year service limit. The acquisition includes the necessary labor, travel for repairs and preventative maintenance, and parts to ensure optimized equipment uptime. Delivery is required within eight weeks of the order issuance. The sole-source justification is based on the need for clinical standardization, patient safety, and seamless integration with the Infinity M540 patient monitor and the Military Health System Genesis electronic health record. By utilizing the Draeger system, the government aims to avoid approximately 120,000 dollars in retraining costs and 45,000 dollars in redundant supply chain expenses. The procurement is categorized under NAICS code 339112 and is funded via the Defense Health Program. While the agency intends to negotiate with Draeger Inc., it is accepting capability statements from other authorized OEM dealers or distributors until September 13, 2026, to determine if a competitive procurement is warranted.

Surgical and Medical Instrument Manufacturing

POSTED

about 20 hours ago

DEADLINE

Glucometers and Abbott i-STAT Analyzers RALS Data Management System

Solicitation # HT940626NOI3825

The Defense Health Agency intends to award a five-year sole source contract to Abbott Rapid Diagnostics Informatics, Inc. for the installation, implementation, training, and maintenance of a data management system for glucose monitoring and point-of-care testing. This requirement focuses on the RAL System, which provides a comprehensive solution for managing instrument data, quality control, and operator certifications while ensuring the secure transfer of clinical information into the MHS Genesis health record system at NMRTC Sigonella. Although this is a notice of intent to sole source and not a formal request for proposals, the government will consider capability statements from interested vendors to determine if a competitive procurement is necessary. Interested parties must submit technical data and contact information via email to the designated point of contact by the closing date of September 20, 2026, ensuring the subject line includes the reference HT940626NOI3825.

Computer Systems Design Services

POSTED

about 20 hours ago

DEADLINE

Senior and Staff Contract Analyst Support - WRNMMC

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Junior Contract Analyst Support - ATAMMC

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Specialized Medical Sample Courier Services

Couriers and Express Delivery Services

POSTED

DEADLINE

Clinical Blood Processing and Diagnostic Testing

Medical Laboratories

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 650+ contractors already using CLEATUS