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SDLCNext Operational Support & User Management (Frontend)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The SDLCNext Operational Support and User Management subcontract provides front-end operational management and Tier 2 support for prime contractors working on Defense Health Agency projects. The scope of work focuses on user account provisioning, lifecycle management, project setup, and workflow configuration utilizing the Atlassian Suite, specifically Jira and Confluence. Key deliverables include the provision of user support services, the creation of configured workflows, and the development of platform documentation. Additionally, the contractor is responsible for providing user enablement training capabilities to ensure effective platform utilization. This effort falls under NAICS code 541513 and is performed for the Department of Defense within the Defense Health Agency.

General Info

Tier 2 support and user management for DHA projects using Atlassian Suite tools.

Agency

Department Of Defense → Defense Health Agency

NAICS

541513 - Computer Facilities Management Services

Place of Performance

VA, 22209, USA

Set-Aside

NONE

Documents

This scope was carved out of ESSNEXT0001.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Program Executive Office Defense Healthcare Management Systems’ (PEO DHMS) Enterprise Software Services (ESS) Next

AI Contract Breakdown

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Timeline

PostedJul 9

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Health Agency

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Defense Health Agency

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides front-end operational management and Tier 2 support for prime contractors on Defense Health Agency (DHA) projects. Performs user account provisioning, lifecycle management, project setup, and workflow configuration using the Atlassian Suite (Jira, Confluence). Requires user enablement training capabilities. Delivers user support services, configured workflows, and platform documentation.

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