This Solicitation opportunity from Government of Canada was posted on April 18, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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ServiceTeam or equivalent for Canadian Nuclear Safety Commission

Closed

BPM021282/26275International

Submission Closed04/26/2024, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

Shared Services Canada is soliciting quotations for the procurement of ServiceTeam software or an equivalent solution to support the Canadian Nuclear Safety Commission. The contract is structured for an initial one-year term with one additional option year. Interested bidders must register and submit their responses through the SSC P2P portal by the deadline of April 26, 2024. Amendment 001 has introduced several critical modifications to the original requirements. These changes include updating the technical hotline support hours to Eastern Standard Time, removing perpetual license grants, and reducing the warranty period from 36 months to 90 days. Additionally, the required number of licensed users has been decreased from 100 to 40, and the Software Publisher Authorization Form has been modified to specifically address resale rights.

General Info

SSC seeks ServiceTeam software for CNSC; one-year term plus one option year.

Agency

Government of Canada → Shared Services Canada

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Place of Performance

*Ontario (except NCR), CAN

Set-Aside

NONE

Documents

BPM021282 / 26275 / AMD001 - ServiceTeam for Canadian Nuclear Safety Commission

amendment

High

BPM021282 / 26275 / AMD001 - ServiceTeam for Canadian Nuclear Safety Commission

rfq

High

BPM021282 - ServiceTeam for Canadian Nuclear Safety Commission

rfq

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

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Timeline

PhaseClosed

PostedApr 18

Solicitation

Response DeadlineApr 26

Deadline has passed

Submission Closed

04/26/2024, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Shared Services Canada

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Shared Services Canada

Office AddressN/A

Contacts

Javier VenturaPoint of Contact

+1 (555) 000-0000

Full Description

This solicitation is for the purchase of ServiceTeam or equivalent for Canadian Nuclear Safety CommissionThis Solicitation Amendment #001 is raised out of interest for the following modifications:
1. Change the Technical Hotline Support hours of provision described in section 6.2, b, i.
2. Remove the word “perpetual” from Section 6.2, c. ii.
3. Change the warranty period described in section 6.2, d.
4. Change the number of licenses described in section 6.15, a.
5. To modify Form 2 – Software Publisher Authorization Form.
Bidders can register in the SSC P2P portal in order to:a. view and access solicitations from SSC;b. submit a response to a solicitation;c. receive updates and amendments regarding solicitations;d. be awarded contracts and receive contract amendments; ande. submit invoices and receive payment status updates.To register, please go to https://supplier-fournisseur-sscp2pspc.ssc-spc.gc.ca/page.aspx/en/usr/login and click Register Now. SSC ServiceTeam or equivalent for Canadian Nuclear Safety Commission- Amendment 001