Shuttle Service Management and Dispatch

This subcontract for the Massachusetts Bay Transportation Authority involves providing supervisory and dispatch functions for prime contractors managing MBTA shuttle operations. The scope of work includes coordinating with the Bus Operations Control Center, managing line supervision, overseeing operator shift changes, and ensuring hours-of-service compliance. The selected provider must deliver operational management reports and coordinated dispatch services. Personnel assigned to this contract must meet strict compliance standards, including clean CORI background checks and FTA-compliant drug and alcohol screening. The opportunity is based in Boston, Massachusetts, with a response deadline of November 4, 2026.