RFP:105F-26 Shuttle Bus Services

The Massachusetts Bay Transportation Authority is soliciting proposals under RFP 105F-26 to establish a pool of qualified operators for turnkey replacement shuttle bus services. This two-year contract, with an estimated total value of 120 million dollars to be distributed among multiple awarded vendors, provides vehicles, drivers, and supervision for planned and emergency disruptions across subway, commuter rail, and bus services. The scope of work requires a fleet of low-floor ramp-equipped transit buses or over-the-road coaches under 12 years of age, with specific minimum requirements for low-floor vehicle availability based on the size of the project. All vehicles must comply with DOT ADA Regulations 49 CFR Part 38 and be equipped with public address systems, real-time GPS tracking, and MBTA-designed signage. Award selection is based on best-value, where technical factors such as bidder experience, operations, vehicle maintenance, and regulatory compliance are weighted more heavily than the lowest price. Contractors must adhere to strict operational standards, including a comprehensive drug and alcohol policy, a detailed Service Level Agreement with financial penalties for performance failures, and minimum insurance coverages including a 5 million dollar umbrella liability policy. Proposals must be submitted electronically via COMMBUYS by November 4, 2026, and must include technical responses, pricing forms, and audited financial statements for the previous three years.