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Software Maintenance and Technical Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract focuses on providing ongoing maintenance and technical support for the Patient Hub system, which serves prime contractors on Department of Veterans Affairs healthcare projects. The scope of work includes deploying software updates, patches, bug fixes, and version upgrades that remain compatible with VA enterprise IT security and Authorization to Operate processes. The service provider is responsible for delivering updated software versions and resolving technical tickets while strictly adhering to VAAR 852.239-70 and VAAR 852.239-76 standards. The contract is issued by the Technology Acquisition Center in New Jersey on behalf of the Department of Veterans Affairs, with the place of performance located in Tampa. Classified under NAICS code 541513, this opportunity requires a response by September 28, 2026. The primary objective is to ensure the continuous functionality and security of the Patient Hub system within the VA's complex IT infrastructure.

General Info

Maintenance and technical support for VA Patient Hub system, due September 28, 2026.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Tampa, FL, 33637, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C10B26Q0829.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

7A21 - Lunit Patient Hub Software Licensing, Maintenance and Technical Support

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
ContactsNo contacts available
OfficeN/A
Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing maintenance and technical support for the Patient Hub system for prime contractors on Department of Veterans Affairs (VA) healthcare projects. Deploys software updates, patches, bug fixes, and version upgrades compatible with VA enterprise IT security and ATO processes. Adheres to VAAR 852.239-70 and VAAR 852.239-76 standards. Delivers updated software versions and resolved technical tickets.

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