Spangdahlem Total Maintenance

The Defense Commissary Agency is seeking a commercial contractor to provide comprehensive maintenance services for the Spangdahlem Commissary facility in Rhineland-Palatinate, Germany, under a non-personal services contract. The contractor must deliver three tiers of maintenance: preventive maintenance with regularly scheduled inspections, certifications, and servicing of HVAC, refrigeration, and fire systems; unscheduled maintenance requiring firm-fixed-price estimates within 14 days of request and completion within 45 days of approval; and emergency maintenance with a 24/7 hotline, mandatory on-site arrival within three hours for critical failures such as refrigerant leaks, power loss, or fire alarm activations. All work must be documented exclusively in DeCA’s Service Order Management System (SOMS), and any undocumented activity is considered non-performance and ineligible for payment. The contractor is required to conduct a full 100% physical inventory of all equipment and refrigerant gases within 30 days of award, update this inventory quarterly, and submit an annual refrigerant log by January 30 each year, including usage, recovery, and leak inspection data. Equipment must be labeled with DECA barcodes using integrated scale and labeler systems, and all installations and supplies are covered by a mandatory two-year legal warranty under EU Directive 2019/771. The workforce must be highly qualified, English-speaking, and self-perform at least 70% of the contract tasks without reliance on subcontractors. Compliance with U.S. military standards, local German regulations, and EU law is non-negotiable. The contractor must also submit monthly preventive maintenance reports by the 7th of each month, request initial and renewal base access within 30 and 60 days respectively, and submit invoices alongside a summary of completed work. The contract is not subject to the WTO Government Procurement Agreement, and all submissions must be made electronically through SOMS; no paper documentation is accepted. The contracting officer is Daniel Ellis and the point of contact for inquiries is Nicholas Ruppert, with the place of performance firmly established at the Spangdahlem Commissary in Germany and the contracting office located in APO, AE 09021.