Subscriptions: Compliance & CE, SCORM Import, Document Control, IQE 100 Forms, Personnel Documentation and Compass

The Texas Health and Human Services Commission (HHSC) is soliciting competitive bids under IFB No. HHS0017960 to establish contracts for various subscription services, including Compliance and CE, SCORM Import, Document Control, IQE 100 Forms, Personnel Documentation, and Compass. These services, categorized under Information Highway Electronic Services, are intended for use by both HHSC and the Department of State Health Services (DSHS). The anticipated contract start date is September 11, 2026, with services to be provided remotely. The award will be based on the best value to the State, considering factors such as price, ability to meet performance delivery requirements, demonstrated experience, and past vendor performance. The selected contractor must provide all necessary labor, equipment, and materials to fulfill the scope of work and adhere to strict performance standards, including a four-hour response time for service calls and a one-hour on-site response for declared emergencies. Key requirements include comprehensive Texas Department of Public Safety background checks for all personnel, the use of the E-Verify system, and the maintenance of substantial insurance coverages, including Commercial General Liability, Professional Liability, and Umbrella Liability. Invoicing is to be submitted monthly, with payments made in accordance with the Texas Prompt Payment Act. Bidders must submit their responses by September 11, 2026, via the Online Bid Room or a single USB drive, ensuring all required affirmations and pricing sheets are included to avoid disqualification.