This Government Contract opportunity was posted on October 29, 2009. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Symon Maintenance and Support

Awarded

SP4707-10-Q-0004Federal

Submission Closed10/28/2009, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811212

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2 days ago

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in 29 days

AI Contract Overview

The Defense Logistics Agency is issuing a brand name order to Symon Communications Inc. for the upgrade and maintenance of specific Symon hardware and software utilized by the Defense Logistics Information Service. This requirement includes software replacements for media loss, enhancements such as patches and service packs, and the repair or replacement of defective hardware. The service plan must be equivalent to the SymonCare plan and includes firmware upgrades and support for various components, including LCD displays, reporters, and enterprise software. Under solicitation SP4707-10-Q-0004, the award is being made to Symon Communications Inc. as the sole responsible source and original manufacturer capable of satisfying these requirements. The performance of this contract is centered in Battle Creek, Michigan, and falls under NAICS code 811212. The procurement process allows for other firms to submit proposals if they can demonstrate the ability to meet the agency's specific technical needs.

General Info

Agency

N/A

Contract Value

$14,339

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

HDI Federal Center 74 Washington Ave. North, BATTLE CREEK, MI, 49037, USA

Set-Aside

NONE

Awardee

Symon Communications, Inc.

Award Issued Date

10/28/2009, 12:00:00 AM UTC

Documents

No documents available

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Timeline

PhaseAwarded

PostedOct 15

Sources Sought

AwardedOct 28

Contract was awarded

Submission Closed

10/28/2009, 12:00:00 PM UTC

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Organization & Contact Information

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Contacts1 person available

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Organization / Agency

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Office AddressN/A

Contacts

David StempleContract Specialist

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+1 (555) 000-0000

Full Description

Defense Logistics Agency, DLA Contract Support Office, HDI Federal Center, Attn: DCSO-B David Stemple, 74 Washington Avenue North, Battle Creek, MI 49017-3092 Special notice of intent to award a brand name order to Symon Communications Inc.,300 N. Central Expressway, Suite 175, Plano, TX 75074. The Defense Logistics Information Service (DLIS) requires upgrade/maintenance for Symon Hardware and Software listed below. Support required as follows: DESCRIPTION Provide software replacement for media loss or failure, software enhancements to include but not limited to patches, service packs and hot fixes, along with appropriate additional upgrades. Provide hardware support including, repair and/or replacement of defective Symon hardware products. Firmware upgrades with instructions shall be provided as necessary. The maintenance and service plan must be equal or equivalent to the SymonCare plan. DESCRIPTION QTY SDA-LCD620-42 08 SDA-LCD620-42 SPEAKERS 08 SYMON REPORTER V.2 FOR AVAYA CMS 01 COLLECTOR - TCP/IP COLLECTOR OF CHOICE 01 DESIGN STUDIO 1ST 01 DESKVIEW MINI-SUITE 49 SES MODULE-E-VIEW 01 SDA-LCD620-42 01 SYMON SAYS (1-10) 09 COLLECTOR EMULATOR 01 SDA-LCD710-42 02 SDA-610 02 SES-SYMON ENTERPRISE SOFTWARE SERIES III-T-RELEASE 10 01 In accordance with Federal Acquisition Regulations (FAR) 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirements, award will be made to Symon as they are the manufacturer of the hardware/software and are the only known source who can provide this support. If there are any other firms who can satisfy this requirement, please submit a proposal by close of business 21 OCT 2009.