System Downtime Monitoring & Notification System

NASA is seeking a subcontractor to implement and manage a monitoring system that detects both planned and unplanned downtime for the Total Materia platform, with the goal of ensuring high availability and full compliance with service level agreements. The system must reliably identify interruptions in service and promptly notify NASA of any outages, enabling swift response and minimal disruption to mission-critical operations. The contract is classified under NAICS code 541519, indicating it pertains to other computer-related services, and is being issued by the NASA Shared Services Center on behalf of the National Aeronautics and Space Administration. Proposals are due by May 6, 2026, at 5:00 PM, with the solicitation posted on May 4, 2026, and no set-aside provisions specified. The place of performance and point of contact details are not provided, and the work is expected to be performed remotely or as otherwise determined by the contractor in alignment with NASA’s operational requirements.