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Technical Support & Help Desk for Imaging Systems

Active

Federal

Response Deadline07/30/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks technical support services for the upgraded ImageView system across all Veterans Affairs facilities, providing Tier 1 and Tier 2 assistance to both clinicians and IT staff who rely on the system for imaging operations. Support will be delivered to ensure seamless functionality post-upgrade, addressing user issues, system errors, and workflow disruptions in a timely manner to maintain clinical continuity and data integrity. The effort is classified as a subcontract under NAICS code 541519, indicating it involves other computer-related services, and is managed by the Department of Veterans Affairs through the 242-NETWORK Contract Office 02. Performance is expected to span VA locations nationwide, with no specific geographic limitations outlined. Responses are due by July 30, 2026, at 2:00 PM, following a posting date of July 22, 2026. There is no set-aside designation specified, meaning the opportunity is open to all qualified vendors regardless of size or status. The contract does not list a point of contact or detailed location information, suggesting the full scope and administrative details will be clarified during the award and onboarding process. Support must be available to meet the operational demands of a large, decentralized federal healthcare network, requiring responsiveness, technical depth in imaging systems, and familiarity with VA policies and IT infrastructure.

General Info

Technical support for upgraded ImageView system across VA facilities, Tier 1 and Tier 2, nationwide, due July 30, 2026.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NY

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 22

subcontract

Response DeadlineJul 30

Submission deadline

Response Deadline

07/30/2026, 02:00:00 PM UTCin 7 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Post-upgrade Tier 1/Tier 2 technical support for clinicians and IT staff using the upgraded ImageView system across VA facilities.

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