This Government Contract opportunity from Department Of Health And Human Services was posted on June 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk (Remote)

Closed

Federal

Submission Closed07/13/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

This contract seeks a contractor to provide remote technical support and customer service to IHS and Tribal staff, focusing on assistance with data mart and reporting tools. The work includes resolving user issues, addressing ad hoc data requests, and ensuring smooth operation of data-driven systems critical to health services delivery. All services must be performed remotely, with the place of performance designated as Rockville, Maryland, and the contractor expected to maintain consistent availability and responsiveness to support federal and tribal operations. The contract is classified as a subcontract under the Indian Small Business Economic Enterprise set-aside, reserved exclusively for small businesses owned and controlled by Native American individuals or tribes, as specified by the Department of Health and Human Services. The NAICS code 541519 indicates it falls under other computer-related services, and responses are due by July 13, 2026, with the opportunity posted on June 26, 2026. The awarding office is the Division of Acquisitions Policy within HHS, and the contractor must demonstrate experience in delivering technical help desk services in a federal or tribal health environment, particularly with data reporting platforms and user support workflows.

General Info

Remote technical support for IHS and Tribal data systems; small business set-aside for Native-owned firms.

Agency

Department Of Health And Human Services → Division Of Acquisitions Policy HqView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Rockville, MD, 20852, USA

Set-Aside

ISBEE

Documents

This scope was carved out of 75H70426Q00030.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OIT Clinical Data Mart Operations and Maintenance (CDM)

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 26

subcontract

Response DeadlineJul 13

Deadline has passed

Submission Closed

07/13/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → Division Of Acquisitions Policy Hq

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Division Of Acquisitions Policy Hq

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide remote technical assistance and customer service to IHS and Tribal staff using data mart and reporting tools, including resolving user issues and ad hoc data requests.