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Technical Support & Help Desk Services

Active

State & Local

Response Deadline08/31/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to provide Tier 1 and Tier 2 technical support services to survey staff within the Orange County Public Works agency. Responsibilities include troubleshooting hardware and software issues, delivering remote assistance, answering user inquiries, and maintaining accurate documentation for all support tickets. The work is expected to support the operational efficiency of county survey teams by ensuring timely resolution of technical problems and clear communication of support activities. The solicitation was posted on July 17, 2026, with responses due by August 31, 2026, and is classified under NAICS code 541519 for other computer related services. The contract is structured as a subcontract under the agency’s procurement framework, and the place of performance is tied to California, although no specific city or address is provided.

General Info

Subcontractor to provide Tier 1 and Tier 2 technical support for Orange County Public Works survey staff in California.

Agency

California → OC Public WorksView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJul 17

subcontract

Response DeadlineAug 31

Submission deadline

Response Deadline

08/31/2026, 09:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyCalifornia → OC Public Works

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → OC Public Works

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver Tier 1 and Tier 2 technical support to County survey staff, including troubleshooting, user assistance, remote support, and ticket documentation.

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