This Government Contract opportunity from Department Of Defense was posted on June 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk Services (Level 1–2)

Closed

Federal

Submission Closed06/22/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks providers to deliver Tier 1 and Tier 2 technical support and help desk services to end users, focusing on troubleshooting, incident resolution, and hands-on user guidance. The scope encompasses direct support to users experiencing technical issues across the Department of Defense’s IT environment, requiring responders to diagnose and resolve hardware, software, and connectivity problems while maintaining clear communication and documentation throughout the process. Services must be available during operational hours to ensure minimal disruption to mission-critical functions. The solicitation is classified as a subcontract under NAICS code 541519 for other computer-related services and is administered by the It Contracting Division - PL83 within the Department of Defense. The place of performance is designated as Bremerton, Washington, with a 98314 zip code, indicating the physical location where services are expected to be delivered or coordinated. The opportunity was posted on June 18, 2026, with responses due by June 22, 2026, at 5:00 PM, giving interested parties a limited window to submit proposals. There is no specified set-aside or organizational type restriction noted, but compliance with federal contracting standards and DoD-specific security and service level expectations will be implied.