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Technical Support and Help Desk Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing toll-free technical support services from 7 AM to 7 PM, Monday through Friday, with a specific focus on responding to critical system issues within two hours. The support includes assistance related to claims status, corrections, and system access, ensuring continuous and effective operational support. The contract is a subcontract opportunity designated as an Indian Small Business Economic Enterprise (ISBEE) set-aside, highlighting its intent to support small businesses affiliated with Indian communities. The solicitation, titled "Technical Support and Help Desk Services," is issued by the Billings Area Indian Health Service under the Department of Health and Human Services. The work is to be performed in Harlem with a ZIP code of 59526. The contract falls under NAICS code 541512, which pertains to computer systems design services. Interested parties must submit their responses by June 26, 2026, with the opportunity posted on June 4, 2026. This contract aims to ensure timely and specialized technical assistance to maintain critical health service systems within the designated jurisdiction.

General Info

Provide toll-free technical support, critical issue response, ISBEE set-aside, Billings Area IHS, deadline June 26, 2026.

Agency

Department Of Health And Human Services → Billings Area Indian Health Svc

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Harlem, MT, 59526, USA

Set-Aside

ISBEE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Billings Area Indian Health Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Billings Area Indian Health Svc
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide toll-free technical support from 7 AM to 7 PM Monday–Friday and respond to critical system issues within 2 hours, including support for claims status, corrections, and system access.

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