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Technical Support & Help Desk Services

Active

State & Local

Response Deadline06/01/2027, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to deliver Tier 2 and Tier 3 technical support services for a software platform, encompassing incident response, advanced troubleshooting, user assistance, and day-to-day service desk operations. The scope requires deep technical expertise to resolve complex system issues, ensure minimal downtime, and provide timely support to end users, with an expectation of high standards in service delivery and problem resolution. This subcontract is issued by Arlington ISD in Texas and is open for responses until June 1, 2027. It falls under NAICS code 541519, which categorizes it within other computer-related services. There is no set-aside designation specified, and while the exact location of performance is not detailed, services are expected to support the needs of the Arlington ISD organization. All submissions must be made through the provided online portal before the deadline.

General Info

Subcontractor needed for Tier 2/3 technical support to Arlington ISD until June 1, 2027.

Agency

Texas → Arlington ISDView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 3

subcontract

Response DeadlineJun 1

Submission deadline

Response Deadline

06/01/2027, 08:00:00 PM UTCin 10 months

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Organization & Contact Information

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AgencyTexas → Arlington ISD

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → Arlington ISD

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 2/Tier 3 technical support for the software platform, including incident response, troubleshooting, user assistance, and service desk operations.

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