Telephones, Parts and Accessories

Baltimore County, Maryland, through the Office of Information Technology, is soliciting bids under Request for Bid B-10000550 for the supply of telephones, headsets, and related parts and accessories. The contract aims to support existing equipment, such as Cisco VoIP and Viking phones, while allowing for the procurement of new, technologically advanced equipment. The scope includes the provision of telephony support and specific cabling requirements, including certified fiber optic, CAT 6 copper patch cables, and patch panels. Bidders must be authorized dealers or distributors for the manufacturing lines they bid on and are required to provide three professional references from similar contracts serviced within the last eighteen months. The contract is based on a discount-off-list pricing model, where quoted discounts must include all delivery costs, as minimum order requirements are prohibited. The agreement is set to begin on October 21, 2026, for a one-year term with four optional one-year renewals. Awards will be granted to the lowest responsive and responsible bidders, with consideration given to past performance and an Economic Benefit Factor regarding job creation in Maryland. All items must be delivered F.O.B. Destination/Inside Delivery and are guaranteed for one year against defects. Compliance requirements include adherence to HIPAA regulations, the use of American Manufactured goods per Maryland state law, and strict environmental standards regarding the use of recyclable or biodegradable packaging materials. Vendors must maintain comprehensive insurance coverage, including general liability, automobile liability, and workers' compensation, with a minimum of one million dollars per occurrence. Bids must be submitted electronically via the County's procurement portal by September 10, 2026, and must include a procurement affidavit, taxpayer identification, and a signed proposal cover page.