This Government Contract opportunity from Department Of State was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Third-Party Administration (TPA) and Claims Processing

Closed

Federal

Submission Closed06/03/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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SLED

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Ofc Of Acquisition And Grants Management

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DEADLINE

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Department of Health and Human Services

POSTED

DEADLINE

Customer Support Center ServicesThe contract involves providing Tier 1 and Tier 2 help desk support specifically for users of the Department of Health and Human Services' DAPS system. The scope of services includes handling ticketing processes, troubleshooting technical issues, and escalating more complex problems as necessary to ensure efficient resolution. The work is classified under the NAICS code 561421, which covers customer support services, and is structured as a subcontract opportunity set aside for SBA-certified entities. The contract, titled "Customer Support Center Services," is managed by the Office of Federal Assistance & Acquisition Management within HHS. The place of performance is Rockville, with the ZIP code 20857. Responses for this contract are due by June 22, 2026, following its posting on June 10, 2026. The subcontract emphasizes customer service excellence in supporting federal assistance operations and requires adherence to established help desk protocols to maintain smooth user experiences with the DAPS platform.

Department of Health and Human Services

POSTED

7 days ago

DEADLINE

in 6 days

AI Contract Overview

This contract involves providing comprehensive third-party administration (TPA) services for health and life insurance components, including claims adjudication, customer service, provider network management, and enrollment support. The contractor will act as a TPA on behalf of the prime insurer, ensuring efficient processing and management of insurance claims and related administrative functions. The work is to be performed primarily in Abidjan under the auspices of the US Embassy Abidjan, specifically through the Department of State. It is classified as a subcontract with a NAICS code of 561421, which relates to claims processing services. The solicitation was posted on May 20, 2026, with responses due by June 3, 2026. This arrangement supports the insurer by outsourcing critical operational components, facilitating streamlined insurance operations within the designated geographic area.

General Info

Provide TPA services for health and life insurance claims, enrollments, and network management in Abidjan.

Agency

Department Of State → US Embassy AbidjanView Agency

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

ABIDJAN, CI-AB, BP 730 Abidjan Cidex, CIV

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 20

subcontract

Response DeadlineJun 3

Deadline has passed

Submission Closed

06/03/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of State → US Embassy Abidjan

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → US Embassy Abidjan

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide outsourced claims adjudication, customer service, provider network management, and enrollment support for both health and life insurance components, serving as a TPA for the prime insurer.

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