Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, December 9 at 2:00 PM ET

Register Free →

Ticketing and Reservation System Implementation

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

Multiple Counties, WA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 2026-1112.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

WSF - TICKETING AND RESERVATION MODERNIZATION

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyWashington → Department of Transportation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Develops and implements a consolidated ticketing and reservation system for prime contractors on WSDOT projects. Builds a system of record for fares, products, customer accounts, and reservations supporting multi-channel access via online, mobile, phone, and handheld devices. Ensures compliance with WCAG 2.2 Level AA and ADA Title II. Delivers a fully operational, integrated Ticketing and Reservation system.

Similar Contracts

Same NAICS industry code

NAICS: 541511
New
SLED
Workforce Management Solution
Solicitation # RIP-10-2027
Multnomah County Library is seeking a cloud-based, configurable workforce management solution to automate shift scheduling for a diverse employee base, including student and volunteer workers. The required system must support an intricate service-desk rotation model, allowing for task-based allocations in 30-minute and 60-minute increments rather than broad shift blocks. Key technical requirements include integration with Workday HCM for employee profiles and seniority tiers, synchronization with Workday Time and Absence, and an automated pipeline with Frontline/AESOP Absence Management. The solution must feature a configurable compliance engine to enforce Collective Bargaining Unit rules, role-based access control, and the ability to handle over 50 concurrent users without latency. Security and accessibility standards include SOC 2 Type II, SSO/MFA, AES-256/TLS verification, and WCAG 2 compliance. This Request for Intermediate Proposals (RIP-10-2027) is used for contracts with an initial term expenditure of less than $250,000, with final pricing and contract terms to be negotiated after supplier selection. The evaluation process is multi-staged, utilizing auto-scoring and a panel questionnaire to assess solution requirements (weighted at 75%) and responsible business practices (weighted at 25%). The selection process includes supplier qualification, remote demonstrations, and oral evaluations to determine the most advantageous proposer. Awardees must meet specific insurance requirements and certify their resident bidder status and the absence of organizational conflicts of interest. Implementation deliverables include a dedicated configuration manager, white-glove data migration, and comprehensive training for administrators and end-users.
Multnomah County

POSTED

about 9 hours ago

DEADLINE

in 34 minutes
View Details

More opportunities from Washington → Department of Transportation

Same awarding agency

NAICS: 541512
New
SLED
WSF - TICKETING AND RESERVATION MODERNIZATION
Solicitation # RFP 2026-1112
The Washington State Department of Transportation is seeking a consolidated Ticketing and Reservations Solution through solicitation RFP 2026-1112 to replace obsolete online ticketing, vehicle reservation, and back-office systems. The new system will serve as the primary record for fares, products, customer accounts, and reservations, supporting both reservation and non-reservation routes across online, mobile web, phone, agent-assisted channels, and staff handheld devices. Key technical requirements include integration with a new CRM platform and a separate point-of-sale solution, full PCI DSS compliance to allow the agency to exit its own Cardholder Data Environment, and adherence to WaTech security and accessibility standards, including WCAG 2.2 Level AA and ADA Title II requirements. The contract award is based on the best total value, with evaluation weighted toward non-cost factors at 70%, cost at 15%, and demonstrations or interviews at 15%. Bidders must pass initial gates regarding minimum performance requirements and responsibility before being scored. Final system acceptance is contingent upon three consecutive months of successful production operation, validated migration, and the absence of Severity 1 defects. The solution must provide 24x7 support 365 days a year, with all data residing on WSDOT-connected systems except for cardholder data. Bidders are required to certify their business status, including potential Washington State small business or veteran-owned designations, and must submit all proposals in MS Word, Excel, or PDF format without the use of zipped files.
Computer Systems Design Services

POSTED

about 17 hours ago

DEADLINE

in about 2 months
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS