This Government Contract opportunity from Department Of Housing And Urban Development was posted on June 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Tier 1 & Tier 2 Help Desk Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract involves providing Tier 1 and Tier 2 help desk support specifically for ETMS users, encompassing daily assistance during business hours. Key services include troubleshooting technical issues, managing user accounts, and handling escalation procedures to ensure smooth operations. Additionally, the contract requires continuous 24/7 email and voicemail coverage to maintain support availability outside regular hours. This subcontract is associated with the Department of Housing and Urban Development under the Cpo: Research and Community Support agency, and it falls under the NAICS code 541512, which pertains to computer systems design services. The solicitation was posted on June 2, 2026, with a response deadline set for June 15, 2026. Although specific location details and a point of contact were not provided, the work performance area remains unspecified, emphasizing remote or flexible service delivery.
General Info
Agency
NAICS
Place of Performance
DC, USASet-Aside
Documents
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Timeline
Submission Closed
