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Tier 2 Technical Support & SME Coordination

Active

Federal

Response Deadline08/05/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract is for Tier 2 Technical Support and SME Coordination, focused on providing advanced technical resolution for escalated tickets and collaborating with subject matter experts to ensure prompt issue closure. Responsibilities include system administration tasks and interpreting organizational policies to maintain operational integrity and compliance. The work requires deep technical expertise and the ability to coordinate across teams to resolve complex issues efficiently. The contract is a subcontract under a Service-Disabled Veteran-Owned Small Business Set Aside classification, designated by the NAICS code 541519, and is issued by the Department of Defense through the agency W6QK Acc-Ri. Performance is required at Rock Island, Illinois, with a zip code of 61299. The solicitation was posted on July 22, 2026, and responses are due by August 5, 2026, at 3:00 PM.

General Info

Tier 2 Technical Support and SME Coordination for DoD at Rock Island, IL, under SDVOSB set-aside.

Agency

Department Of Defense → W6QK Acc-RiView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Rock Island, IL, 61299, USA

Set-Aside

SDVOSBC

Documents

(0)

No documents available

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Timeline

PostedJul 22

subcontract

Response DeadlineAug 5

Submission deadline

Response Deadline

08/05/2026, 03:00:00 PM UTCin 10 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Ri

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-Ri

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide advanced technical resolution for escalated tickets and coordinate with subject matter experts to ensure timely issue closure, including system administration and policy interpretation.

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