Translation and Interpretation Services (BAMC)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This solicitation, identified as W81K0026RA042, seeks a small business contractor to provide comprehensive medical and legal interpretation and translation services at Brooke Army Medical Center and its affiliated clinics in Fort Sam Houston, Texas. The contractor must supply CCHI and/or NBCMI-certified personnel to deliver verbal and written services in a wide array of languages, including but not limited to American Sign Language, Arabic, Mandarin, Spanish, Russian, and Vietnamese, with immediate on-site, video remote, and telephonic interpretation available within five minutes of request. The contract is structured as an indefinite-delivery, indefinite-quantity (IDIQ) with a base period from October 1, 2026, through September 30, 2031, and includes up to four option years plus a potential six-month extension. All services must comply with HIPAA, DoD, and Army regulations, and the contractor is required to implement a Quality Assurance Surveillance Plan and maintain performance documentation for five years post-contract. The solicitation mandates strict cybersecurity compliance, requiring that all Video Remote Interpretation (VRI) solutions operate via standard web protocols (TCP 80/443) with no client software installed on government systems; vendors must possess an active Department of Defense Authority to Operate (ATO) to demonstrate prior cyber-testing of their platforms. Proposals must be submitted in four volumes—Technical Approach, Risk Management Framework Compliance, Past Performance, and Price—using specified attachments and templates, with pricing provided via an Excel worksheet. The award will follow a Lowest Price Technically Acceptable (LPTA) method, where all non-cost factors must be rated acceptable to be eligible; failure to complete the Medical Device Risk Assessment form or provide valid past performance references will render a proposal ineligible. The acquisition is set aside exclusively for small businesses as defined under NAICS code 541930, and offerors must comply with a range of federal and defense regulations, including safeguarding covered defense information, avoiding prohibited equipment sources, and ensuring contractor personnel meet immunization and identification badge requirements. Proposals are due by August 3, 2026, and must be submitted electronically to designated government email addresses.
General Info
Agency
NAICS
Place of Performance
0, TX, 78234, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
Addendum dated 7 August 2026:
The purpose of Amendment P00002 for Request for Proposal (RFP) W810026RA042 is issued to:
A. Change the contract Administration DoDAAC from HT0908 to HT9408.
B. Update the solicitation's end date for the Ordering Period IAW FAR 52.217-8.
C. Clarify the ADDENDUM TO EVALUATION - Commercial Product and Commercial Services, FAR 52.212-2.
D. Provide Questions & Answers document.
E. Clarify this is Amendment P0002.
F. Extend the Due Date for Responses to 13 August 2026 at 12:00 PM, CST.
List of Attachments:
--Attachment 1 Past Performance Information PPI v2
--Attachment 2 Pricing Worksheet - 8-7-2026
--Attachment 5 PWS Translation Interpreter - 8-7-2026
--Attachment 6 Past Performance Questionnaire
--Questions and Answers document
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Addendum dated 3 August 2026: the purpose of this addendum is to extend the proposal due date due to the pending quesitons.
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This is a Request for Proposal (RFP) for non-personal services contract to provide Medical and Legal Interpretation and Translation Services (verbal & written), on-site American Sign Language (ASL) and Video Remote Interpretation (VRI) at Brooke Army Medical Center (BAMC), Fort Sam Houston, Texas which shall contribute to a stable workforce tasked with providing quality health care services to a diverse beneficiary population. The contractor shall provide Certification Commission for Healthcare Interpreters (CCHI) and/or National Board of Certification for Medical and Legal Interpreters (NBCMI) certified personnel to perform interpreter and translation service to include sign language services for the Medical Treatment Facility (MTF), at BAMC and outlying clinics as required by this Performance Work Statement (PWS).
The contractor shall provide Medical and Legal Interpretation and Translation Services to the standards as defined within this PWS. Languages include, but not limited to: American Sign Language, Amharic, Arabic, Cantonese, Chilean, Dari, Farsi, French, German, Hindi, Italian, Japanese, Korean, Laotian, Mandarin, Mongolian, Nepali, Pashto, Portuguese, Romanian, Russian, Spanish, Swahili, Tagalog, Taiwanese, Thai, Turkish, and Vietnamese.
NOTE THE FOLLOWING REQUIREMENTS:
The service must be capable of being run from a standard web browser with no client software to be installed. Any solution that requires the installation of local client software or applications on government computers will require the vendor to possess a current, valid, and active Authority to Operate (ATO) for that software.
For browser-based Video Remote Interpretation (VRI) services, the Government requires that utilize standard web protocols (TCP 80/443). Due to the real-time protocols (like WebRTC or RTP) an active ATO from another DoD facility (excluding the VA) ensures their software, network ports, and streaming protocols have already been cyber-tested and that those specific streaming channels are safe.
- Offeror Questions Due: Tuesday, 28 July, 2026
- Time: 2:00 P.M. CST
- Proposal Due: Monday, 3 August, 2026
List of Attachments:
- Attachment 1 - Past Performance Information (PPI)
- Attachment 2 - Pricing Worksheet
- Attachment 3 - Medical Device Risk Assessment Form (MDRA)
- Attachment 4 - DHA Cyber Security
- Attachment 5 - Performance Work Statement (PWS)
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