Travel Management Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The U.S. Embassy Dakar has awarded contract 19SG2026C0002 to Aviation Handling Relax Voyages to provide comprehensive corporate travel management services for Government employees and their dependents. The contractor is responsible for domestic and international travel arrangements, including air, rail, and bus reservations, issuance of e-tickets, and the provision of detailed itineraries. Key operational requirements include providing airfare quotes within one business day, maintaining a Travel Management Center on-site at the Embassy with fluent English-speaking staff, and offering 24/7 emergency assistance. The contractor must also handle automated reconciliation of Centrally Billed Accounts and provide detailed management and billing reports. This firm-fixed-price contract has a total award ceiling of 30,000,000, consisting of a one-year base period with four optional one-year renewals. Pricing is structured around transaction fees for the ECOWAS region and non-ECOWAS regions. Performance is monitored through a Quality Control Plan, with acceptance based on personnel vetting, adherence to U.S. travel policies, and a limit of one customer complaint per month. The contractor is subject to strict security and ethical standards, including comprehensive background checks for all employees, bonding requirements, and compliance with various Federal Acquisition Regulation clauses regarding business ethics and supply chain security.
General Info
Contract Value
$326,855.12Place of Performance
DCSet-Aside
Award Issued Date
Timeline
Organization & Contact Information
Full Description
The Contractor shall provide corporate travel services for official domestic and international travel of Government employees and their dependents. Domestic and international travel includes travel within the country in which the U.S. Embassy Dakar is located and travel outside that country, including travel within the U.S and other countries. The corporate travel services that the Contractor shall provide include:
- Travel reservations, and issuance of tickets for air, rail, and bus where possible, advance seat assignments and advance boarding passes.
- Provide detailed travelers' itineraries
- Provide airfare quotes within (01) business day of receiving a written request, TMC must issue official tickets in accordance with the U.S.travel policy rules and regulations.
- Provide management information and billing reports derived from the booking database.
- Conduct automated reconciliation of travel charges incurred through the Government's CBA accounts (when needed);
- Provide fluent English-speaking representatives to be located on-site at the Embassy available during normal operating hours
- Provide 24/7 English language assistance to the U.S. Embassy and its travelers as urgent matters and changes arise
- Possess 05 years minimum experience as a Travel Management Service provider
Similar Contracts
Same NAICS industry code
More opportunities from Department Of State → US Embassy Dakar
Same awarding agency
Ready to Pursue This Opportunity?
Get AI-powered intelligence on this solicitation and the ones like it
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 750+ contractors already using CLEATUS