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Upper Canada Village Food Service Provider

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tender_21349International

Contract Overview

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The St. Lawrence Parks Commission is seeking a food and beverage service provider to manage operations at three venues within Upper Canada Village in Morrisburg, Ontario: Willard’s Hotel, Harvest Barn, and the Ice Cream Hut. This non-consulting service is critical to the attraction's operations, serving over 200,000 annual guests. The contract is scheduled to begin on April 1, 2027, for a base term of five years, with the possibility of five additional one-year extensions. The successful bidder must provide a 25,000 dollar performance deposit and maintain a valid liquor license under the Ontario Liquor Licence and Control Act. Award selection is based on a best-score trade-off methodology, prioritizing the commercial response and pricing, alignment with the Building Ontario Businesses Initiative, company experience, a five-year business plan, and proposed menu quality. Bidders must demonstrate compliance with the Occupational Health and Safety Act and the Accessibility for Ontarians with Disabilities Act, particularly regarding menu design and emergency planning. All submissions must be uploaded via the Ontario Tenders Portal by October 16, 2026, and must include a qualification envelope, a technical envelope, and a commercial envelope based on gross revenue percentages.

General Info

St. Lawrence Parks Commission seeks food and beverage management for three Upper Canada Village venues.

Documents

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RFB rfx_20389 Food & Beverage Services for Upper Canada Village

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rfx_20389 - Food & Beverage Services for Upper Canada Village

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Timeline

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Organization & Contact Information

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AgencyGovernment of Ontario → St. Lawrence Parks Commission
Contacts1 person available
OfficeMorrisburg, ON, K0C 1X0, CAN
Office AddressMorrisburg, ON, K0C 1X0, CAN
Contacts
Cathy RodgersProcurement Contact

Full Description

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The St. Lawrence Parks Commission (SLPC) is procuring a non-consulting service to provide food and beverage operations at three venues located at the Upper Canada Village. These venues are: • Willard’s Hotel - Located inside the UCV attraction, this venue offers indoor sit-down meal service with a full menu offering of period-style meals and afternoon tea. • Harvest Barn - Located inside the UCV attraction, this venue offers, cafeteria style sit-down meal offerings with both outdoor and indoor seating options. • Ice Cream Hut – Located outside the entrance to UCV, this venue is currently setup as a Beavertail's franchise and prior to this was an ice cream hut. All three are open during all operational hours of the attraction.
Food and beverage services are a critical part of the attraction’s operations. With over 200,000 guests coming to the attraction annually, there is an expectation that these services are available.
The contract start date will be April 1, 2027. The intention is to have the contract awarded and finalized in advance to allow for sufficient planning and transition time.

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