URI Computerized Maintenance Management System

The University of Rhode Island Facilities Operations Department is soliciting proposals for a single vendor to provide a comprehensive Computerized Maintenance Management System (CMMS). The scope of work includes the delivery of software, implementation services, training, and technical support, with a preference for a cloud-based system. The primary objectives are to maximize operational efficiency, simplify asset inventory, and support the scheduling of preventative and annual maintenance. Key technical requirements include GIS geodatabase integration and validation against URI address standards. The selection process follows a rigorous multi-stage gate evaluation. Vendors must first pass a technical evaluation with a minimum score of 28 out of 40 points, followed by approval from the University Chief Information Security Officer for IT compliance. A combined technical and demonstration score of at least 49 out of 70 is required to advance to the final cost and ISBE proposal phase. Bonus points are available for ISBE participation. The contract mandates strict adherence to cybersecurity and data protection laws, including GDPR and FERPA, and requires the vendor to maintain cyber liability insurance with aggregate limits of at least 10 million dollars. The vendor is responsible for the final design, installation, and commissioning of the system, including the development of user acceptance testing and a Quality Assurance Plan. The cost proposal must cover the initial implementation plus three years of service, and the vendor must provide four weeks of post-deployment support to resolve any bugs or performance issues.