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This Combined Synopsis/Solicitation opportunity from Bbg United States Agency For Global Media was posted on August 15, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

USAGM China Audience Estimation Project

Closed
951700-23-R-00016Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910
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3 days ago

DEADLINE

in 30 days
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Planning

POSTED

3 days ago

DEADLINE

in 27 days
NAICS: 541910
New
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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection
Solicitation # RFP823
The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.
Atlanta Regional Commission

POSTED

4 days ago

DEADLINE

in 2 months

General Info

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

DC, CHN

Set-Aside

NONE

Documents

7

Combined Solicitation/Synopsis 951700-23-R-00016

DOCX, High priority: read this first3 pages · rfp
High

IARP BPA Pricing Sheet - China Audience Estimation Project

XLSX, High priority: read this first1 page · specifications
High

Instructions to Offerors - USAGM China Audience Estimation Project

DOCX, High priority: read this first4 pages · rfp
High

Provisions and Clauses

DOCX, High priority: read this first15 pages · specifications
High

USAGM China Audience Estimation Project SOW

DOCX, High priority: read this first9 pages · sow
High

USAGM RFP 951700-23-R-00016 Technical Evaluation Factors

DOCX, High priority: read this first6 pages · evaluation-factors
High

Questions and Answers for China Research Survey

DOCX, Low priority1 page · q-and-a
Low

AI Contract Breakdown

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Timeline

1 update
PhaseClosed
Posted

Combined Synopsis

Notice updated

Response deadline changed from Aug 15, 2023 to Aug 18, 2023. The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyBbg United States Agency For Global Media → Office Of Contracts
Contacts2 people available
OfficeWASHINGTON, DC, 20237, USA
Office AddressWASHINGTON, DC, 20237, USA
Contacts
Michelle Britton
Demetrice Parker

Full Description

Show more
Amendment 1: This amendement seeks to: 1. Extend the due date of the offerors until Friday 8/18/2023 at 12:00pm. 2. Include questions and answers as an attachment. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR subpart 12.106 in conjunction with FAR subpart 13.501 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a written solicitation document will not be issued. The U.S. Agency for Global Media (USAGM) intends to issue Purchase Order order to conduct research that estimates an audience reach figure for VOA and RFA offerings using non-probability samples, digital analytics data, and/or available third-party sources. USAGM, like all federal agencies, is required to show evidence of performance and effectiveness. Common measures such as audience reach, and reliability of programming have long served the USAGM in assessing the impact of our media on populations. Research is also used to drive strategic and program planning within the agency. Information about media markets, trends in technology adoption, and audience demographics and preferences are used for these efforts. Since 2001, the USAGM's research program contracts have supplied the agency with the business intelligence required for both performance measurement and planning through intensive study of broadcaster markets and audiences. The Period of Performance shall be 08/20/2023 - 02/19/2024

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