Utility Ticket Coordination and Dispatch Services

The Utility Ticket Coordination and Dispatch Services subcontract focuses on managing the intake, scheduling, and electronic processing of utility locate requests for prime contractors working on Pinellas County Utilities projects. The selected provider will be responsible for monitoring electronic tickets, dispatching field technicians, and tracking ticket statuses to ensure all regulatory deadlines are met while maintaining detailed completion records. This operation requires the use of electronic ticket management software and dispatch communication systems to deliver a managed queue of locate requests and documented completion logs. The opportunity is associated with NAICS code 561110 and is being managed by the Utilities agency in Florida, with a response deadline set for October 8, 2026.