V225--Ambulance Service (Columbus)

This contract solicitation, identified as V225–Ambulance Service (Columbus) under solicitation number 36C25026Q7571, is a Total Small Business Set-Aside issued by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10, with a NAICS code of 621910. It is structured as an Indefinite-Delivery Indefinite-Quantity (IDIQ) contract with a base period and four additional ordering periods extending through June 30, 2031, and has a maximum ceiling value of $8,999,999.00. The primary performance location is the Chalmers P. Wylie Veterans Administration Ambulatory Care Center and its associated clinics in Columbus, Ohio, with services available across the entire state of Ohio. Contractors must provide 24/7/365 ambulance services including Basic Life Support (BLS), Advanced Life Support (ALS), and stretcher or lay-flat transports, with specific line-item pricing for one-way trips up to 20 miles, waiting time in 15-minute increments, and mileage beyond base distance. On-time performance must meet a 97% Acceptable Quality Level (AQL), with pick-ups not exceeding 15 minutes past scheduled time, and service availability must maintain a 95% compliance rate monitored through 100% surveillance. Incident reporting requires immediate telephone notification within one hour of any accident or safety issue, followed by a written report by the close of the next business day. All offerors must be certified small businesses, with prime contractors required to self-certify their socioeconomic status and maintain active registration in the System for Award Management (SAM). To comply with the limitations on subcontracting clause, at least 50% of personnel costs must be incurred for the prime contractor’s own employees. Contractors must adhere to Department of Labor wage determinations, provide proof of applicable state licensing, and meet stringent insurance requirements including automobile, general liability, and workers’ compensation coverage. Personnel must complete a minimum of 150 hours of training compliant with Department of Health and Human Services standards, pass background checks per VA Directive 0710, and sign confidentiality agreements to ensure HIPAA compliance. Contract administration is governed by far-reaching clauses including service contract reporting requirements (with deviation), indefinite quantity provisions (with deviation), and ordering and order limitations. Invoices are submitted bi-month