V225--VA Finger Lakes Healthcare System Ambulance Services

The Department of Veterans Affairs, through the 242-NETWORK Contract Office 02 in Albany, New York, has awarded a contract for ambulance services to the VA Finger Lakes Healthcare System under solicitation number 36C24226Q0402, with a total contract value of $1,758,650. The contract covers a five-year period from the date of award through April 30, 2031, with service delivery required across multiple VA medical centers and outpatient clinics in New York, including Canandaigua, Rochester, Buffalo, and Batavia, as well as additional Community-Based Outpatient Clinics within VISN 02. Services include Advanced Life Support Level 1 and 2, Basic Life Support, Specialty Care, Bariatric, and Intercept transports, with estimated volumes specified per trip type but no unit pricing disclosed. The contract requires full compliance with federal and state regulations, including NY DOH licensing, OSHA bloodborne pathogens protocols, HIPAA, and the Privacy Act, and mandates all personnel to be certified according to HHS standards. The performance is subject to a Quality Assurance Surveillance Plan with strict compliance targets: 97% adherence to scheduled pick-ups, 97% timely incident reporting, 95% invoice accuracy, and 100% compliance on credentialing, vehicle sanitation, and regulatory requirements. Contract administration is governed by FAR and VAAR clauses, including 52.212-4 with an authorized deviation for commercial services, 52.216-18 and -19 for ordering and limitations, and VAAR 852.242-71 for administrative contracting officer responsibilities. All invoices must be submitted electronically per VAAR 852.232-72, and the contracting officer, Lisa Harris, oversees performance from the Canandaigua VA Medical Center. Offerors were evaluated using a trade-off methodology prioritizing Technical capability (coverage, response times, technology, compliance, and references), Past Performance (relevance, quality, and recency), and Price, with significantly unbalanced pricing rendering proposals unacceptable. Special requirements include mandatory security clearances verified under VA Directive 0710, immediate reporting of personnel changes, full compliance with data handling and destruction protocols per NARA and VA Directive 6300, and restrictions on foreign work unless approved with a security plan. Contractors must provide UEI and CAGE codes,