This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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VTC Network Operations and Sustaining Support (Tier 1–2 Help Desk)

Closed

Federal

Submission Closed05/19/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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AI Contract Overview

The contract provides 24/7 operational support for approximately 2,500 Video Teleconferencing endpoints worldwide, covering troubleshooting, software patching, user assistance, and continuous system monitoring across both classified and unclassified networks. This support is structured as a Tier 1–2 help desk function, ensuring rapid resolution of technical issues and maintaining system availability and security across global locations. The work is critical to sustaining communications infrastructure for defense operations and requires strict adherence to security protocols for handling sensitive data. The contract is categorized under NAICS code 518210, indicating it involves data processing, hosting, and related services, and is designated as a subcontract within the Department of Defense’s It Contracting Division – PL83. Performance is expected to be centered in St James, though support spans international sites. The opportunity was posted on May 5, 2026, with responses due by May 19, 2026, and is open for subcontractors seeking to support DoD’s global video conferencing capabilities with round-the-clock technical operations and user support.

General Info

24/7 global support for 2,500 VTC endpoints, including troubleshooting and system monitoring.

Agency

Department Of Defense → It Contracting Division - PL83View Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

St James, MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 832674362.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Audiovisual, Visual Information, Video Teleconferencing, and Videophone Support Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 5

subcontract

Response DeadlineMay 19

Deadline has passed

Submission Closed

05/19/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → It Contracting Division - PL83

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → It Contracting Division - PL83

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

24/7 operational support for approximately 2,500 VTC endpoints globally, including troubleshooting, patching, user support, and system monitoring on classified and unclassified networks.