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This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

VTC Network Operations and Sustaining Support (Tier 1–2 Help Desk)

Closed
Federal

Contract Overview

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The contract involves providing continuous, around-the-clock operational support for approximately 2,500 video teleconferencing (VTC) endpoints located worldwide. This support encompasses key services such as troubleshooting, patch management, user assistance, and system monitoring across both classified and unclassified network environments. The aim is to ensure the reliable operation and maintenance of VTC systems, critical for secure communications within the Department of Defense. Designated as a Tier 1–2 Help Desk subcontract, the contract falls under the NAICS code 518210, which covers data processing, hosting, and related services. The work is primarily performed in St James, with the contracting agency identified as the Department of Defense through its It Contracting Division - PL83. The solicitation was posted on May 5, 2026, with responses due by May 19, 2026, indicating a short turnaround for proposals. This comprehensive support effort is essential for sustaining and enhancing the Department’s VTC capabilities globally.

General Info

24/7 global support for 2,500 VTC endpoints, including troubleshooting and system monitoring.

Agency

Department Of Defense → It Contracting Division - PL83

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

St James, MD, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → It Contracting Division - PL83
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → It Contracting Division - PL83
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 operational support for approximately 2,500 VTC endpoints globally, including troubleshooting, patching, user support, and system monitoring on classified and unclassified networks.