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Warranty and Customer Support Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract titled Warranty and Customer Support Services seeks a subcontractor to provide administrative and customer support functions focused on warranty claim processing, customer service, and performance reporting related to delivery and warranty outcomes. The work is tied to the Department of Homeland Security’s Mission Support Contracting Division and requires the contractor to operate from Harpers Ferry, West Virginia, with a zip code of 25425. This effort falls under NAICS code 561400, which covers investigation and security services, indicating the scope involves structured support operations rather than direct technical or field services. The solicitation was posted on June 23, 2026, and responses are due by July 24, 2026, at 6:00 p.m. Eastern Time. The contract type is explicitly designated as a subcontract, meaning the successful offeror will be working under a prime contractor rather than directly with the federal agency. There is no set-aside designation applied, making this opportunity open to all eligible businesses regardless of size or owner characteristics. All performance and reporting must align with established metrics for warranty and delivery effectiveness, requiring robust systems and processes to track, analyze, and communicate results.

General Info

Subcontractor needed for warranty and customer support services in Harpers Ferry, WV, under DHS contract.

Agency

Department Of Homeland Security → Mission Support Contracting DivisionView Agency

NAICS

561400View NAICS

Place of Performance

Harpers Ferry, WV, 25425, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Mission Support Contracting Division
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Homeland Security → Mission Support Contracting Division
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Administrative and customer support including warranty claim processing, customer service, and reporting for delivery and warranty performance.

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